Multi Vendor Marketplace , 762 recenzje

This app works *most* of the time in the most frustrating ways possible. It has created more headaches for my store than it has solved, and I finally felt compelled to write a review after the most recent one sent me over the edge and made me look stupid with both my customer and my sellers.

I recently found that the app does not collect about 2% of my order data, which results in the seller not being able to see an order that a customer has placed. Big problem. Once I caught it, I was able to inform the sellers to rush out the products to customers, but I really only caught it by chance due to the volume I'm doing (which isn't even that much).

Other big pains:
* The app is developed by some folks in India who do not have 24/7 customer support. Over a recent holiday weekend for India, I was without support for a variety of issues for four days (sent tickets Friday afternoon my time, didn't hear back from app vendor until Tuesday morning my time)
* The app claims to do "seller payments" ... that's really not true. It only lets the seller put in their banking info so you can manually wire them money. I found this out too late, after I had promised sellers that we could do automatic payments, and now I have to go back on my word.
* The password reset function doesn't work sometimes. As a result, my seller has been locked out of their store since Friday (due to lack of support mentioned above)

I had hoped that this app would facilitate my entire back-end until I was making enough revenue to build a custom one. Since I can't pay sellers through it, I can't get the seller shipping to work, and more ... I just use it as a fancy secure way for sellers to push data to Shopify. Had I known it would be this much of a headache, I would've rather done all of that maintenance myself and avoided using this app. Now I'm stuck with it and I'm writing this review in hopes of spurring the developer to put some work into it.

EDIT: I am downgrading my review from 2 stars to 1 star.

After a week of troubleshooting the issue with the dev team, in which they'd claim the issue was fixed and it wasn't (really hard to continuously troubleshoot an issue with someone whose hours don't overlap with yours at all), my store has ALSO decided to randomly and erroneously reassign every product to a new, random seller. So now I've got sellers who sell competing products looking at all the product details (including commission settings) of their competitors, and they know their competitors are doing the same. Of course, because it's normal hours for me the dev team is nowhere to be found, so I'm manually trying to Reassign every product and the app is now timing out and delivering errors. The only silver lining is that my Shopify store hasn't yet been affected (i.e. the customers are still seeing the items correctly assigned).

Neha and the whole team were a great help in getting everything up and running!

After searching for other applications we found webkul and decided to try it out to fulfill our dream of setting up a marketplace. The application far exceeded our expectations. As we have no programming knowledge and not much budget to start with, we wrote to them asking for help to insert some codes and they were available and attentive to help us at no cost.

After two years of application management, we have achieved integrations that would have been impossible without Webkul's collaboration. We fully recommend their services.

Update June 2023: Continues to be the best marketplace app out there - with outstanding support! With regular updates and new features. Very happy.

Best multi-vendor app I found. Have been working with it for a few weeks now. Easy to install and use. Various ways to configure it so it matches the style of our shop. The FAQs and detailed step-by-step explanation on their website is outstanding. And best of all: The support team is terrific.

it's amazing to see an Indian app developer developing amazing apps and providing great customer service. Keep up the great work!

Great platform to convert a shopify store into a Marketplace, excellent customer service and easy to configure

Amazing features and great customer service. Always impressed by the prompt replies and helpful attitude.

We took a long look at Multi Vendor Marketplace and have found that it meets most of our needs.

For the additional functionality, we approached Webkul to see if they could enhance their current product.

We agreed a price and the changes have been implemented. Our contact at Webkul, Neha, always replied to our questions and kept us up to date with the development.

When we hit technical / design issues, we were able to work with Webkul to find solutions.

I'm very pleased with the support and development from Webkul.

This app is great. It can seem quite complex to start but it truly works so well with Shopify. And the help and support is really good!

The Software is running perfectly!
The mainframe of Admin and Sellers Profiles very useful and convenient.
Excellent support, really professional, quick and knowledgeable! The Webkul team has gone above and beyond to meet my very specific requirements and did a perfect job with full customization for my website according to my special needs.

I'm very satisfied how it’s work and truly impressed.