Multi Vendor Marketplace

Edited *previous issue was addressed*

Overall this has been a stressful experience to setup, lots of little bugs to chase - maybe this is to be expected.

Eventually we solved most of those major issues with Pooja from Webkul.

Following remain:

Stripe Connect setup did not work after multiple attempts, We eventually gave up and used Stripe direct without the automated payment feature to sellers.

After apps etc, it was more about $200+ a month than the price listed, all the apps inside are needed for basic functions like shipping.

They don't seem to integrate well with many things - such as recurring billing features (a must have in ecommerce) and their internal SHIPSTATION app basically gives away free shipping (returns ALL options even .50 cent letter options for a 10lb package. We disabled Shipstation - Webkul says they will have this fixed in a month..) And are using only the manual marketplace shipping.

As compared to other apps this app is best if you are looking for a multi vendor app but there are some features which require to be added hope webkul will add them to make this app perfect

Thank you team webkul. It has been a rough patch, but you have been mostly helpful! keep it up and hope to see you getting better and better!

Configuration is complicated, but support team do their best to help, even if sometimes they could investigate a bit more before giving answers.
In the end, I always get my questions answered.

I am just waiting for a new configuration on September 24th to give a more complete opinion

Very reponsive suppport, im enjoying doing and exploring the configuration. It is better if there's csv export in a good format and a bulk update of fields like custom fields and other required fields not only the price and inventory quantiy.

We've used this app with a limited number of vendors so far in order to simplify fulfillment from sellers outside of our organization. There are some elements that are intuitive, and others that are confusing, but we've been very pleased with how many contingencies Multi Vendor Marketplace takes into account.

I've been using this app for a few months now and it works great. Whenever I'm dealing with a problem the customer support helps me through it

This app can do a lot and is superflexible if you can figure out how to configure it. It takes time and patience. I had concerns with support in the past, but they have really upped their game in the last couple of weeks and have been super helpful. Much much better. Thank you.

Really like the app, but the seller-buyer chat feature isn't launched yet despite it being advertised as a feature and it was one of the main features we purchased the app.

At first I gave company a 1 star because it taken the support team two days to reach out to me. The team final got back in touch with me and help me with a couple of things. The only reason I am not giving this company a 5 star today is because I don’t like the fact that they only communicate through email. I be wanting someone to show me step by step over the phone not through a email that take one 45mins-hour to reply.