Multi Vendor Marketplace , 762 avaliações

Classificação geral
4,6
Número por nível de avaliação
  • 80% das avaliações são de 5 estrelas
  • 5% das avaliações são de 4 estrelas
  • 2% das avaliações são de 3 estrelas
  • 2% das avaliações são de 2 estrelas
  • 11% das avaliações são de 1 estrelas
7 de setembro de 2023

Efficient answers!

Passions & Patrimoine
França
Aproximadamente 1 ano usando o app
7 de novembro de 2019

I haven't launched my site yet but so far this app has proven to have everything I need and the service the MVM team provides is friendly, thorough and super efficient, I highly recommend trying them out!

Bringmecake
Reino Unido
Mais de 3 anos usando o app
21 de janeiro de 2021

Great and straight forward app for the marketplace. The amazing support team, always ready to help and very responsive. Always happy to work with Webkul. Thank you

Lassou
Reino Unido
Mais de 3 anos usando o app
15 de janeiro de 2021

I used this app to set up our store as a multi-vendor marketplace too. Among all the issues we encountered, their support team have never disappoint. They are always responsive and are helpful.

eshopping
Filipinas
Mais de 3 anos usando o app
16 de março de 2017

The app functions very well with no issues.
Outstanding communication and support, really superb!

Subscribary
Reino Unido
Mais de 3 anos usando o app
12 de dezembro de 2019

This app is very useful for uploading the products in bulk from various sellers. The support team is very very prompt. I faced a problem in setting up the CSV file the team reacted to my concern and fixed the issue with in hrs.

Distacart
Estados Unidos
Mais de 3 anos usando o app
Data de edição: 5 de fevereiro de 2021

Avoid this app at all cost! Among the MANY ISSUES and the CONSTANT ERRORS with this app, the one thing that is completely unacceptable is that there have been numerous times when customers were not able to checkout any items from my website because products were somehow not synchronizing with this app (although everything was uploaded correctly on my end). I have contacted them many times with regards to this issue but customer service only replies the next day, within a few hours, and do not reply on weekends (which means that in the meantime, your products cannot be purchased at all). They had to fix this internal issue on many occasions but has never been apologetic and has caused me to lose sales. UPDATE: With regards to their reply, I have used my personal email/Skype and have spoken to several people from their team, e.g. Neha, Nitika Srivastava, Tapesh, Pratik Kumar. It is certainly NOT TRUE that their "average response time is generally very fast, even on weekends.". I have DELETED this app as it has caused too many problems. 

INNERMOD
Singapura
Mais de 3 anos usando o app
Webkul Software Pvt Ltd deixou uma resposta 5 de fevereiro de 2021

Hi, Thanks for the review.
As we can check, we could not find any recent contact that you did with Webkul. In case you have any, then let us know, as we have not received any email from your end.
We always try to reply as soon as possible, and the average response time is generally very fast, even on weekends.
Please get in touch with the support team, as they have emailed you.
Regards,
Team Webkul

Data de edição: 9 de abril de 2019

Je débute sur Shopify et j'ai pris cette app car c'est très pratique pour avoir différents vendeurs sans avoir à s'occuper des stocks des uns et des autres : Pooja de Webkul répond très rapidement avec une grande patience en anglais : tout se fait par mail et cela permet de bien se comprendre via des pages de capture qu'elle m'envoie pour que cela soit plus clair, Je ne parle pas parfaitement anglais et m'aide de traducteurs et j'arrive à bien travailler ainsi.

Les Joyeuses Audacieuses
Suíça
Mais de 3 anos usando o app
8 de junho de 2020

Prepare for zero customer service. Prepare for zero customer service. Prepare for zero customer service.

Carelia.co
Finlândia
Mais de 3 anos usando o app
Webkul Software Pvt Ltd deixou uma resposta 8 de junho de 2020

Hi, I think you have missed the email sent from our end, we have replied you within minutes of you sending the query to us, refer screenshot : http://prntscr.com/svpz38
Please do check the spam too. And in case of any more questions, do respond to the support emails sent.

23 de abril de 2020

I was able to get a marketplace up and going in 2 weeks. It took a lot of back and forth with customer service to figure out exactly how everything works and what extra features I needed to get basic functionality. All of my questions from customer service have been answered, but be aware of a delay in response due to the time zone difference. The backend does require some training for vendors as not everything is self-explanatory but it's all pretty straightforward. I recommend this app.

Newark Makerhoods
Estados Unidos
Mais de 3 anos usando o app
Webkul Software Pvt Ltd deixou uma resposta 27 de abril de 2020

Hi, Thank you for the review.
We are glad that we are able to help you. We always try to respond to all the queries, in the minimum response time and will make to reduce the response time even more.
Please contact us in case you have any other questions.