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Amazing support through chat. Helped immediately whenever we had questions and would go directly into our instance and fix things when needed. Tons of toggles to configure the website to our specific needs. Highly recommend!
Shipra did a great job answering all of my questions. Thank you! The app has a lot of great functionality and the support is really helpful.
So I started with Webkul under the Multivendor Market Place and since I have integrated the Webkul Zipcode Validator over the last calendar year.
I honestly cannot say how unbelievably helpful and timely these folks are. I am in the US and I often stay up until about midnight to have live chat and active correspondence with them.
At times when you own a small business it can feel alone but not with these folks. They really are the real deal. If their programs come close to what you need just try it out and ask them to help you. THEY WILL!
The entire team is amazing!! They got on a call with me very late at night at their time and walked me through it all. The MVM app works great. I love the hyperlocal and local store pickup features. I highly recommend Webkul and MVM for your multi-vendor needs!
As a newcomer to Webkul, we have found the support to be absolutely first class. Our marketplace is artesial.co.uk and is unusual in many ways, but we have been supported throughout by the Webkul team. Kashgara to name just one of the team has been so helpful and patient - would give 10 stars if we could.
The software has so many options and configurations it can seem daunting but it does pretty much everything you would want to get a marketplace up and running so we're delighted with our choice of platform.
Contact info@artesial.co.uk if you want to check the authenticity of this review and either Pat or Angus will be happy to chat you through their Webkul experience.
We've been using MVM for a year. While the user experience isn't flashy it does get the job done. Service from WebKul is responsive.
This app is amazing!!! We run a once-a-year Art Show that is a fundraising activity. We use to have online forms and Excel Spreadsheets to capture 100 artists and 400 individual artworks and 1000s of small products - we'd then bulk import and upload into Shopify. Now our artists and makers can create their own accounts, upload their own items, see when their items have sold and we have reduced our workload significantly! Webkul MMP support has been very helpful, the app is easy to use (there are a couple of improvements that could be made, but it's all manageable), and we can hibernate it for most of the year when we're not using it.
Amazing support and a lot of features usable to set up any marketplace of your wish!
Best service. Please remember, they are available indian time starting 10 am. Very profession.
Thank you.
Good support from Webkul to get our multi-vendor marketplace up and running