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The support is literally amazing. All of my questions were answered super fast and accurately and I don't feel left alone at all with anything when using the app.
With this app it was possible for us to built up a marketplace connecting many brands with different store-types via API. Usually everything works fine, reliable and when a bug happens you get support very quickly. Also some customizations were possible. So for our current status buidling up a marketplace business this app is essential and very helpful - I can recommend!
We really appreciated your valuable feedback. This really means a lot. Greatly appreciated :) For any further queries,Please feel free to reach out at support@webkul.com - Team Webkul
Was initially facing some issues but their support team was extremely helpful.
We now have a fully functioning multistore solution
I would like to say thanks to Pooja for his help and all his quick response in any questions that I have asked!
Maria
I could not be happier with this app- which quite simply, works just as described- but more importantly, with Webkul itself. App Installation was simple and when I requested some custom coding to extend the app's capabilities Webkul quoted a reasonable price and then delivered a great bit of customization that is exactly what I needed. I'm surprised to see a recent review saying they weren't responsive as I have found them to be remarkably fast to respond- sometimes within hours but always by next day.
Have been trying different solutions and platforms to start a multi-vendor store. Shopify and the Multi-Vendor plugin from Webkul was a pleasant surprise. Not only does it look great and has the functionality I required, the support is also there to back it up. Definitely recommend it
Their support team is the best and their app has all the functionalities of building a successful marketplace on shopify
I recently used the Multi vendor marketplace app and I found the support very good and they respond quickly in helping to resolve any queries or issues. Nitika was very prompt in responding to my business need.
Definitely the best Multi Vendor plugin available on Shopify. The best feature about Webkul is their customer service. They respond back to you within hours and always really helpful. They answer all questions and provide really good examples. Recommend 100%.
I'm giving this app a 5-star rating because, in the end, its performance and the support are exceeding my expectations. That doesn't mean that the app or the support is perfect but things are working out much better than I expected. I had serious reservations about using this app and was quite concerned because of some negative reviews I had seen on another site but I couldn't find another alternative so I reluctantly decided to give it a try. We had a bit of a rocky start. The documentation could be a little more thorough. Neha has been very patient with me as I went through the learning curve and we have been learning how to work with each other. Bottom line is if you are considering this app I say go for it.