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I'm not even talking about the madness of the application, the customer service is impeccable.
franklin from tamilnadu also new as to multivendor marketplace so i cant master in ecommerce but everything webkul team support for my issues and claim within minutes
very very userfriendly extension of multivendor store
you can try with webkul and earn more with webkul multivendor
i did shopify with webkul integration
you try and earn from home very afforable reasonable cost
Thanks webkul team
BEWARE!!! DO NOT USE THIS APP (2 Year Customer) After two years of using this app, I would NEVER recommend it to anyone. Save yourself the time, tears, and suffering that it is working with Webkul. While the app is built with some good functionalities, the developers will not do anything without trying to squeeze every penny out of you. - Their Slot Prizing app did not work with any of their other apps. Every month, we will be promised that it will be fixed but never done. We spend hundreds of hours and money with our programmer to get around this. - We asked to have DHL as a provider; they charged $1,500 for the customization and then offered it to everyone else at $15 a month. The worse part, the customization was useless, and they never fixed it to work for our sellers. - They will strong-arm you to pay for any fix, and if you complain, they will retaliate by cutting you off of their support. Small things become a huge deal with them. If the app is not working well, they will reply, "this is how the app is meant to work", and if you want it fixed, you need to pay. - Pooja and her upper management will not care about your website working with their app unless you pay. You have to keep them in your good grace, despite their poor customer service, or you are screwed. - The app is filled with hundreds of spelling mistakes we had to fix ourselves. - All positive reviews you see on these apps are fake, made by the app themselves. All negative reviews, rather than looking it as feedback, they fight back and can't seem ever to accept they did anything wrong. I bet they will probably also fight back on this review, rather than ever attempting to make it right. - The app is buggy, and you will need to be babysitting the code every week. Other apps suffer in synchronizing information with Multivendor, is such a pain working with them, you end up finding workarounds. While a cheap option, save yourself the nightmare of having to use this app; I wish I had long ago.
Hey ! Thanks for the review.
We're very sad to hear that you have the less satisfied experience using the app. However We would like to add few points here:
As we can check from the support tickets, We didn't receive any query from your end since last 3 Months & Your feedback states that the DHL is not working for your sellers so, If you would have informed us over the ticket then we would have surely assisted you with the fix.
Please Note: We're always keen to provide best of the app support, bug fix ASAP, make a note of the requirement (will try to add in future, if multiple such requests received) and will help our merchants understand the app features in all the ways possible.
Kindly connect via our ticketing system. We'd love to hear all the concerns/issues you're having. Let's start things all over again. Our team will be happy to build a marketplace for you, together!
Going from selling my own products to then scaling up to provide a platform for others to sell products under my brand. This product has helped me achieve this.
There's been some teething troubles and features I required that weren't in the dev yet but support are generally responsive and for a small fee were able to develop the functionality I required ahead of schedule.
I've tried a few different marketplace addons but this one is the most customisable and supportive of my requirements.
Fantastic app!!! The support and service Webkul provide has been brilliant. They have definitely helped me in adding functionality to my website. I cannot recommend this enough
Please read my review and response to developer's reply below. I want to take my time to write a review here about a very serious issue that can cause financial loss to many app users here. This app is very dangerous. The app is showing the total due amount to sellers more then what I suppose to owe. There is no way to tally the amount due to the seller. It does not show which orders are included in the total due to the seller. I have to check manually each order to figure it out. I found out that the total due is showing more than what I suppose to owe. I brought this issue to the attention of the Wekbul support team. I requested multiple times to talk to a higher authority to fix bugs. So far, there is no satisfactory solution. Please be very careful if you are using or planning to use this app. Keep an eye on the Total due to the seller. Make sure it is showing the correct amount otherwise you will end up paying more to the seller. I will update this review if their team comes up with a satisfactory solution. 08/07/2021 : Update to Developer Reply below: This is the best example of blaming me instead of carefully checking issues and apologize. Changing app settings should not affect past sales. Changing prices on Shopify should not affect past product earning. If the seller sold in past $100 item then I owe $100 for that order. if the price is changed in the future to $1 Million on Shopify end then I should not pay him $1 million for past order of $100. You app is still showing total due more than price changed in Shopify. I request you to check carefully entire ticket and discuss the issue before replying here.
Hi, Thanks for the review. But as we have checked on your store the issue is not with the app, you made some configuration changes after the order has been placed. Also you are making price edits to the products from the store, and then you are not syncing them to the app which is why the seller earnings differ as the product price is different in the app, as you have not synced the changes. We always recommend making product edits from the app, this way the chanes are synced automatically to the store.
The contact team is trying to get in touch, please do respond so we can explain more to you and clear the confusion.
Regards,
Team Webkul
Amazing APP, communication with the developers is good, they answer all my questions on time. I highly recommend this application.
The Useless Pancreas - a marketplace for Type 1 diabetics. It does take some time and patience to understand how the software works, but the app itself provides a number of great features and customizations. On top of that, support from Jyoti has been top-notch. Quick replies and great service! Thanks to the Webkul team for developing a very robust multi-vendor program and layering in wonderful service!
Good shopfront, faily easy to use.
Multivendor marketplace by Webkul is a solution to all my needs. It helps to save me tones of money and time. Very professional and attentive support team. If I have any questions, fixes etc, they always help me. Thanks to them I will launch my project so soon. Thank you Webkul!