Multi Vendor Marketplace

I like the apart somewhat, but I have a few things I am not fond of, which as the amount of time it takes customer service to get back to you. And, when they do it is usually with links to articles, which is ok but the customer service is not so good. I would also say that there are ALOT of hidden charges. You make think your paying $45 for a plan, but they have different apps within it that are vital and you will end up paying sometimes more than the actual app only costs.

Also, it crashes alot and can be very mal functional. I cant get my seller profiles to display, and I have been awaiting for quite a while for a response.

Best app. Super good customer support. Generally very happy with everything! totally recommend.

This is not really working for our needs. The customization is quite limited, and the UI is quite complex for what it does. It hasn't been updated for 2 years?

EDIT 1. It seems like the plugin has been updated a lot in the last few year.
EDIT 2. We've received multiple email asking us to change our review:

from: neha
Hi,
We have not heard from you for the past mails. Would request you to remove or
edit the review that you have given on https://apps.shopify.com/multi-vendor-marketplace

The app works completely outside shopify, and the pricing structure is very misleading. You'll need to spend hundreds of dollars more per month to get the functionality that you likely need. The english translations are extremely poor. I'm also leaving a 1 star review because many of the 5 star reviews are obviously fake.

I'm very disappointed on their worst service. Very very slow, they are not worth the money you pay.

very very very bad customer service even ring in India some rude lady had few minute chat and then disconnect my call and I ring again she disconnect and send text that email us just this is the reason to uninstall this app.

Too slow, lots of bugs, no custom domain-based url for seller sign up.

This app is trash. It offers such a basic version of a multi-vendor marketplace but is missing vast amounts of features. An example is that my sellers can't even see their quantity of inventory in their portal. I don't want to be a seller. I want to be the manager, but with this app. you have to be a seller. Their instructions are super basic. If you do not know anything about programming. This app will give you trouble. I spend over 12 hours just trying to figure out how to show other sellers on my product page. I emailed them several times. They only emailed me back when I sent an email to hire them. There is no customer service, no plug, and play. This app is a massive waste of time. let's hope they finally email me for this 1 star

application incroyable et support rapide et efficace, je recommande. J'ai installé cette application sur mon store, et j'ai eu quelques questions. J'ai pu échanger par le chat, et les réponses ont été immédiates, suffisamment claires et efficaces.

amazing app and fast and efficient support, I recommend. I installed this application on my store, and I had some questions. I was able to discuss via chat, and the responses were immediate, sufficiently clear and effective.

Fred

Very nice and helpful support. The app serves its purpose. However, since I place a lot of value on usability and design, I probably won't continue to use the app. 4 stars from me. By the way, the support should stop asking penetratingly for ratings. If i may submit a suggestion for improvement: change the usability of your dashboards and use an appealing design, at least for the customer area, so that people want to use your solution. Otherwise the website looks very trashy and confusing. Unfortunately, you are the only vendor marketplace app in the app store, so I have to use a CMS other than Shopify for my project. Best regards.