รีวิว (842)

การให้คะแนนโดยรวม
4.5
จำนวนต่อระดับคะแนน
  • 80% ของการให้คะแนนคือ 5 ดาว
  • 5% ของการให้คะแนนคือ 4 ดาว
  • 2% ของการให้คะแนนคือ 3 ดาว
  • 2% ของการให้คะแนนคือ 2 ดาว
  • 11% ของการให้คะแนนคือ 1 ดาว
4 พฤษภาคม 2017

The app is really good. The service is good however they still need to work on the communication. It would be best if they a live chat or something. Emailing back and forth is time consuming.

A few things they need to work on the app though..
* make the icon of the seller much more visible. like make it a little bigger on.
* an option for the seller to have a side bar of their own where in they could label there food and categorized with the admins approval.

Other than these Nitika Srivastava has a very good service.

Hungry Stall
ฟิลิปปินส์
14 วัน ในการใช้แอป
22 พฤศจิกายน 2021

This app sucks and useless, ended up wasting money for 4 months. Hope to get refund $45+tx x 4!!!!! They promised a service that is so complex and hard to understand without any support and their timings are so weird!

good Eatin' & Co.
อินเดีย
8 เดือน ในการใช้แอป
Webkul Software Pvt Ltd ตอบแล้ว 24 พฤศจิกายน 2021

Hi, Thank you for the review.
From the support tickets we can check that the support has responded well in time, and we do not have support request from your end in the recent past. And we are available all the time as per your timezone.
Request you to please respond to the support queries, if you have any issues with the app.
Regards,
Team Webkul

แก้ไขเมื่อ 17 กันยายน 2021

This might have been one of the worse learning curves I had to deal with. Shipping is poorly brought into the design that defeats the purpose of a multi-vendor application. Lost of time wasted. But you get what you pay for and it is one of the cheaper options. So the thing is they want you to use standard Shopify shipping that runs on a single account on a multivendor product. Soooo you would still need to ship everything from one place... This is not very cool.

Making and Baking
แอฟริกาใต้
ประมาณ 1 ปี ในการใช้แอป
Webkul Software Pvt Ltd ตอบแล้ว 17 กันยายน 2021

Hi, Thanks for the review.
By default, you can use the shipping option from the shopify store, so if you want you can use that.
As you have shipping issues, please do respond to the support email and they will assist you with the shipping, as we cant seem to find any email from your end for the shipping support.
Regards,
Team Webkul

22 พฤษภาคม 2023

I must commend the exceptional level of support provided, characterized by an impressive responsiveness that leaves no room for delay. The promptness with which they address inquiries and concerns is truly commendable. Moreover, their courteous and accommodating approach adds a touch of warmth to the overall experience.

Softlecks
เดนมาร์ก
14 วัน ในการใช้แอป
15 กันยายน 2016

Had a lot of help from Neha. Awesome team with awesome support. Thanks!

Vivomoberlin
เยอรมนี
14 วัน ในการใช้แอป
11 กุมภาพันธ์ 2020

5 minutes of my time with eye half closed at 2:30am in the morning - that's all it took to install the app successfully and have it running.

Well done, and very nice app.

UberZol
สหรัฐอเมริกา
14 วัน ในการใช้แอป
11 ธันวาคม 2020

As compared to other apps this app is best if you are looking for a multi vendor app but there are some features which require to be added hope webkul will add them to make this app perfect

WoodenTwist
อินเดีย
11 เดือน ในการใช้แอป
แก้ไขเมื่อ 27 กรกฎาคม 2023

This app isn't delivering on its promises. We've been using it for 7 weeks now and it's extremely buggy. It constantly auto-syncs even when sync is disabled. It changes prices and images. The customer service doesn't seem to be functional. Pooja is putting in effort, but I have doubts about the software actually functioning. They shouldn't offer it for Shopify. The chat service is terrible, nobody there is capable of providing assistance. The suggested solutions aren't effective. Our team is exhausted, and we've damaged a valuable client relationship that we had established. This has resulted in thousands of dollars in lost work time. Trusting the friendly guy from webkul sales who said their app would be the perfect solution was a huge fat big mistake

AIZOME (North America)
สหรัฐอเมริกา
8 เดือน ในการใช้แอป
15 เมษายน 2016

Really Supportive Team.
The person with whom I was linked to by webkul, Ms. Nitika was really very helpful. Right from installation to customisation of the app, the support was at its best and on time. All my doubts were addressed very patiently.
I would personally recommend using this app for setting up your market place operations.

Baazkart
อินเดีย
13 วัน ในการใช้แอป
8 กุมภาพันธ์ 2021

Thank you team webkul. It has been a rough patch, but you have been mostly helpful! keep it up and hope to see you getting better and better!

OMC
เขตปกครองพิเศษฮ่องกงแห่งสาธารณรัฐประชาชนจีน
10 เดือน ในการใช้แอป