รีวิว (842)

การให้คะแนนโดยรวม
4.5
จำนวนต่อระดับคะแนน
  • 80% ของการให้คะแนนคือ 5 ดาว
  • 5% ของการให้คะแนนคือ 4 ดาว
  • 2% ของการให้คะแนนคือ 3 ดาว
  • 2% ของการให้คะแนนคือ 2 ดาว
  • 11% ของการให้คะแนนคือ 1 ดาว
30 พฤศจิกายน 2016

Works very poorly, although the costumer service is great and very helpful, most of the features are not automated and don't sync with settings already on Shopify. Communication with Seller is very difficult as well seller with store.

Epiam Holistic
สหรัฐอเมริกา
5 เดือน ในการใช้แอป
3 มกราคม 2023

The app works to its purpose. The support team is great and always very fast to answer.
Nonetheless, it gets 3 starts because I find it a bit rigid and any addons that you could use have an extra cost, which makes this a super expensive app.

Pont Bazar
โรมาเนีย
7 เดือน ในการใช้แอป
5 กันยายน 2023

Great support service, very responsive

Rafale Collective
ฝรั่งเศส
8 วัน ในการใช้แอป
แก้ไขเมื่อ 30 มกราคม 2022

still some images are not syncing on my store, please provide urgent solution for this as soon as possible

MINIGAFFAR
อินเดีย
7 เดือน ในการใช้แอป
Webkul Software Pvt Ltd ตอบแล้ว 28 มกราคม 2022

Hey, Thanks for the review !

Please be informed that, We're replying to all your support tickets.
To check the replies, Please login into the UV desk ticket system via this link: https://webkul.uvdesk.com/en/customer/login & check the replies on the tickets.

Enter your email ID & then reset the password. This way you can access all the tickets which you have raised. Please refer to the tickets for further communication.
Please feel free to connect in case of any queries. - Team Webkul

18 ธันวาคม 2020

I'm happy with the App because of the depth and width of topics it covers and the unique options that no other app offers. Every time I create a ticket it is tackled by a knowledgeable team who would not rest until it's resolved. Sometimes there are features that are not useful for my store and I have to disable them. I gave 3 stars because the app might seem too technical or some features are complicated to set and could be improved.

El Plaza.ca
แคนาดา
6 เดือน ในการใช้แอป
แก้ไขเมื่อ 26 เมษายน 2020

We wanted to like this app, but the amount of glitches and support tickets I had to submit was beyond ridiculous. I created a folder in our emails just because there were issues all over this app. YOU NEED TO KNOW CODING TO GET THE FULL FUNCTIONALITY!!!! If they tell you otherwise it is a full-fledged LIE. At one point they kept giving me conflicting info. At first to change the color and formatting with simple clicks they said I needed to upgrade my account so I did. Then I find out that even with the upgrade I couldn’t customize it to my brand’s logo. I needed a theme html to do it. WTF is that in BASIC TERMS….AGAIN I DO NOT KNOW CODING. There should be a button I click that changes it. Simple. They send me screen shots of functions I didn’t even have even with the highest upgrade. I will say they ended up fixing the theme issue, but when I found a problem (the words were not visible because the lettering was black and so was the background), they warned me that they will fix it this time, but going forward it is a PAID service so I couldn’t ask them to change it unless I paid. I also noticed that when they changed the theme. The header disappeared unless you zoomed in just right. So I would have to tell my sellers zoom in just right to see all the options?? It should just be there.

Expect to pay more than the membership. There are loads of other apps you have to add to even make this remotely functional. I paid $90 a month for an app that NEVER WORKED
The postal options are limited. The sellers cannot post the amount for shipping. Also, to do so you need to upgrade (which I did) and add a UPS app. What if the seller uses USPS or Fed-Ex? No option for that. The other services for mail are outside the US so they are useless. Also, since the support team is outside the US the response will be a weird times. It took me 3 months to get it somewhat functional and close to how I want it but I found more glitches today so I am totally done with this app. I deleted it after so many months dealing with support and customizing it. It is just not worth it. It is so not worth it that we CHANGED OUR BUSINESS MODEL. So disappointed that this app gets someone’s hopes up only for it to be too difficult to use.

In short this app is not user friendly, everything you need requires the highest upgrade and paid services get it how you want it, it takes too long to customize.

Mr. The Shop
สหรัฐอเมริกา
4 เดือน ในการใช้แอป
15 กุมภาพันธ์ 2018

terrible and terrible company , no communication but sure they will charge you monthly fees on time. no easy way to cancel either

Kickshub
สหรัฐอเมริกา
4 เดือน ในการใช้แอป
7 มิถุนายน 2023

Gente esse app é fantástico com ele está sendo possível tirar minha idéia do papel e coloca-lá em prática, sem contar com a equipe de atendimento que tem sido espetacular, resolvem e atendem as minhas necessidades na hora. Indico a todos que estão a procura do recurso. Att Brasil... Saudaçoes!!!

Minha loja
บราซิล
7 วัน ในการใช้แอป
21 ธันวาคม 2022

This app is the reason I switched to Shopify, and I'm very disappointed. I have a consignment shop. I was hoping to automate vendor payouts. This app makes it possible for vendors to manage their own inventories, but that's where it stops. Payouts are still manual, and the reporting is terrible. I have to just use Shopify's reporting instead. The Paypal integration doesn't work. The Stripe integration requires the vendors to implement Stripe as well, which is a non-starter. I have the Pro version, so it doesn't get better than this. I'm planning to migrate to something else. Really bummed this didn't work.

Dear Diary
สหรัฐอเมริกา
6 เดือน ในการใช้แอป
Webkul Software Pvt Ltd ตอบแล้ว 21 ธันวาคม 2022

Hey!! It very unfortunate that you're facing issues using the app but please be assured that we offer complete help in order to resolve the problems you're facing. We request you to please respond on the support tickets so that we can take this conversation ahead & assist you in best way possible..!! - Team Webkul

22 พฤศจิกายน 2021

Quite a complex app with lots of options. So be prepared to spend some time getting your marketplace up and running. Thankfully customer support is very responsive and they also offer customisation services at very fair prices.

Kleiderberg
สวิตเซอร์แลนด์
5 เดือน ในการใช้แอป