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Great support always very attentive and fast.
Shipra did a great job answering all of my questions. Thank you! The app has a lot of great functionality and the support is really helpful.
Hi Shopify,
This is from team MobylX. Its good connecting with WEBKUL team to get the queries resolved. They are very responsive and taken note of concerns.
Very helpful support and great service using the multivendor app.
Best service! Shipra is so patience and professional to help me set up! Strong recommended!
This app is not working for a very long time now.
When i open the app it shows a page for RMA Status Configuration??
The communication is also very difficult.
Thank you for your feedback, and we sincerely apologize for any inconvenience you've encountered. To comply with Shopify's latest updates, we needed to update our Return Order Management (RMA) flow. This configuration is a mandatory requirement within our app and should take less than a minute to complete.
We have made several attempts to reach you through various platforms to assist with this transition, but unfortunately, we were unable to connect. Please feel free to reach out to us directly at support@webkul.com, and our support team will be more than happy to guide you through the process.
I have already sent several emails asking for help in different ways, but unfortunately, I have not received any response.
Thank you for sharing your feedback. We’re sorry to hear that your experience hasn’t met expectations. We’ve responded to all your tickets, but it’s possible our replies may have been filtered into your spam or promotions folder. Could you please check there? If you still can’t find our messages, feel free to reach out again via live chat or email—we’re here to help and want to ensure you get the support you need.
You can track your ticket from here: https://webkul.uvdesk.com/en/customer/ticket/view/559434
Thanks
I like the support specially. Because I mess up every time and then I just need someone to help me out. They have techs available for me always.. Thank you so much.
Great app and their support is very quick
best customer support
Aun necesita mucho trabajo UX/UI.
Hi, we like to inform you that we provide complete UI/UX customisation feature for multivendor seller panel. Our team has reach out to you via email, please reply back to us so that we can provide complete demo to you.
Looking forward to hearing back from you.
the support team has been responsive and helpful.
I have written 5 help tickets no response
We apologize for any inconvenience you experienced in trying to contact our support team. Upon investigation, we discovered that while our team has responded to all your tickets, the replies may not have reached you due to an incorrect email address being used by you in ticket.
We have sent the screenshots on your other email address as well now.
To resolve this and ensure you receive the support you need, we would like to schedule a call with you. This will allow us to provide dedicated support and assist you in setting up a successful marketplace. Please use the following link to schedule a call at your convenience: https://webkul.bookingcommerce.com/en/onlinemeeting.
Thank you for your understanding and cooperation. We look forward to speaking with you and assisting further - Team Webkul
Best Ever App, All In One Shot :)
They offer great support. As for the app, there are a lot of functions.
Very supportive services from the team. Always there to help when i have a problem.
The app and the support team is excellent i advise everyone to use this app for their multivendor website!
AMAZING APP! So many features to operate as a marketplace on shopify. Customer service is responsive and all integrations are easy. Great app
Amazing support. They built a great product and are there to support if needed.
Fantastic customer service. Quick to reply, and can even hop on meetings and help you step by step. Highly recommend.
Very friendly and helpful support!
Really helpful team. Highly recommended!!!
Highly recommended, great service
Webkul has been a help to us in many iterations of our business and is always very responsive when we send out an inquiry for support. They have a lot of capabilities that enrich the Shopify experience.
I highly recommend this multi vendor app! It really exceeded my expectations, in the functions point of view, and also to the excellent support of Webkul, answering all my queries right away and with resolutions.
Wirklich eine tolle App und ein tolles Support-Team. Der Support geht sofort auf die individuellen Bedürfnisse ein und versucht diese schnellstmöglich in enger Zusammenarbeit zu bearbeiten.
Die Funktion der App ist wirklich toll und wird ständig erweitert. Wer sein Shopifystore in einen Marktplatz verwandeln möchte, dem empfehle ich wärmsten diese App.
Powerful application, that has lots of well thought out functionality. We've spent quite a bit of time now using the app and we find that they've covered most features that you would expect for a marketplace.
Customer service is super helpful too and responses are always detailed and on point.
Mirza, has done a great job being patient and helping me with integration. I would definitely work with them again!
I would certainly recommend Multivendor platform from webKul, they are genius. They have not only developed what I was looking for from very long time. But they also have their support system on regular basis for any kind of editing. I was struggling with my old multivendor web got it done by some unprofessionals in 2016, and since then I was struglling. However with the blessings of my almighty I found this through shopify, and straight away jumped on it. I specially would like to take name of very nice person Mr Kushagra, because on the first day of my late evening call to him on customer service line, he got me assured that I am with the right person and at the right place. He not only helped me guiding about the steps, he also suggested how to yield the overall efficiency of the application. Now whenever I need some help he is just one message away, he always ready to help and always welcoming. I very much satisfied with the services are provided by him.
Not to mention he always says that he is ready to help anytime best of his efficiency.
Thank you Kushagra & thank you webkul.
Vashu bhatt is very helpful and the app is easier to understand now
I'm not even talking about the madness of the application, the customer service is impeccable.
I could not make this application fit into my store, the interface and everything is not clear to the user.
It is complex to understand how this app works
Hey !! Please excuse us for the unfortunate experience you're having with the app but please don't worry, We'd love to assist you in setting up the app & making you understand the app interface.
Our support team has shared the meeting link with you. Please check your email inbox & schedule the meeting with us so that we can assist you in setting up your dream marketplace:)- Team Webkul
Their system is slow and buggy. I reported an issue a long time ago and sill haven't been fixed yet. Their interface to add product is really bad and painful especially when you add many variants for the products. Why would I need to wait each time I add a variant? Why not just assign products variants images and save all at the end? Isn't that faster? Honestly, if you are looking for a multi-vendor app you bette look somewhere else or build your own from scratch! I have so many observations about their app but the list is long.
Parfait pour le moment... TOP
Amazing service, specially live support is most commendable. Totally Recommended!.
Outstanding customer support—nearly immediate responses and accurate solutions.
Great
Fabulous
sono agli inizi, evashu bhatt e il suo team sono stati davvero bravi a sopportarmi, mi anno reso i collegamenti con codici vari una passeggiata.
come detto sono agli inizi, quest'applicazione promette molto bene per il mio marketplatz. consiglio vivamente
Excellent app! Every time I needed they responded promptly. I highly recommend it.
Very customizable. Amazing team that will assist with anything you need for your marketplace website. 10/10
I had the pleasure of working with Mirza recently, and I must say that the service I received was nothing short of excellent. Mirza's assistance was not only brilliant but also incredibly valuable in helping me navigate the complexities of the marketplace.
Mirza displayed a remarkable level of expertise and professionalism throughout our interactions. From the moment I reached out with my inquiries, Mirza was quick to respond and eager to assist. His in-depth knowledge of the platform and its functionalities was evident, as he expertly addressed all of my questions and concerns.
What truly set Mirza apart was his unwavering commitment to ensuring that I had a seamless experience. He went above and beyond to provide detailed explanations, step-by-step guidance, and even offered creative solutions to optimize my use of Multi Vendor Marketplace.
Excellent support team, readily there to help and guide you on all the settings and configurations to ensure you are properly set up to sell.
Amazing tool for marketplaces. We're selling digital assets made by our users and we also integrate stripe for paying them and this tools has help us building this quickly and easier.
I was amazed by the quick response and kind solution.
They are very professional.
I was impressed by your kind information.
It's the best app.
Even if I asked you many times, you were always kind enough to let me know, so I solved the problem. Thank you very much
franklin from tamilnadu also new as to multivendor marketplace so i cant master in ecommerce but everything webkul team support for my issues and claim within minutes
very very userfriendly extension of multivendor store
you can try with webkul and earn more with webkul multivendor
i did shopify with webkul integration
you try and earn from home very afforable reasonable cost
Thanks webkul team
Great support service, very responsive
I really appreciate how responsive, patient, and kind the customer support team is for this app.
The app is great and lets you customize basically every detail, which I love. But this can make it seem a bit overwhelming at first. So it is very helpful to have a customer service team that is responsive and knowledgeable. Also, they have done a great job of creating blog posts and FAQ pages. You can tell they have a lot of experience in making apps and have really anticipated the user's needs.
The one drawback I've found to using this app is that the menu doesn't appear on the Seller Dashboard/Portal/Website while using Chrome. This is unfortunate, as Chrome is one of the most popular browsers. I've found a workaround where the menu appears if the screen is reduced to 70%... but this is quite small. Hopefully, this is something that will be fixed in the near future.
But overall, I am very pleased with the app and customer service team.