Değerlendirmeler (361)

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  • Puanların %8 oranındaki bölümü, 1 yıldıza sahip
2 Ocak 2025

Great support always very attentive and fast.

El Paso Local's Market
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:2 ay
28 Kasım 2024

Shipra did a great job answering all of my questions. Thank you! The app has a lot of great functionality and the support is really helpful.

Nirbi
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:2 ay
3 Ekim 2024

Hi Shopify,
This is from team MobylX. Its good connecting with WEBKUL team to get the queries resolved. They are very responsive and taken note of concerns.

MobylX
Birleşik Arap Emirlikleri
Uygulamayı kullanma süresi:16 gün
27 Eylül 2024

Very helpful support and great service using the multivendor app.

Sadaf Studios
Birleşik Krallık
Uygulamayı kullanma süresi:3 ay
17 Eylül 2024

Best service! Shipra is so patience and professional to help me set up! Strong recommended!

FRESNO GOODS
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:Yaklaşık 6 saat
11 Eylül 2024

GETMOBILE
Kanada
Uygulamayı kullanma süresi:9 ay
25 Ağustos 2024

This app is not working for a very long time now.
When i open the app it shows a page for RMA Status Configuration??

The communication is also very difficult.

UCompo
Kıbrıs
Uygulamayı kullanma süresi:5 ay
Webkul Software Pvt Ltd yanıt 10 Eylül 2024

Thank you for your feedback, and we sincerely apologize for any inconvenience you've encountered. To comply with Shopify's latest updates, we needed to update our Return Order Management (RMA) flow. This configuration is a mandatory requirement within our app and should take less than a minute to complete.

We have made several attempts to reach you through various platforms to assist with this transition, but unfortunately, we were unable to connect. Please feel free to reach out to us directly at support@webkul.com, and our support team will be more than happy to guide you through the process.

20 Ağustos 2024

I have already sent several emails asking for help in different ways, but unfortunately, I have not received any response.

Celebration Treasures Marketplace
Belçika
Uygulamayı kullanma süresi:Yaklaşık 1 ay
Webkul Software Pvt Ltd yanıt 22 Ağustos 2024

Thank you for sharing your feedback. We’re sorry to hear that your experience hasn’t met expectations. We’ve responded to all your tickets, but it’s possible our replies may have been filtered into your spam or promotions folder. Could you please check there? If you still can’t find our messages, feel free to reach out again via live chat or email—we’re here to help and want to ensure you get the support you need.

You can track your ticket from here: https://webkul.uvdesk.com/en/customer/ticket/view/559434

Thanks

16 Ağustos 2024

I like the support specially. Because I mess up every time and then I just need someone to help me out. They have techs available for me always.. Thank you so much.

Diyasha
Hindistan
Uygulamayı kullanma süresi:5 gün
2 Ağustos 2024

Great app and their support is very quick

livToBe
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:Yaklaşık 1 ay
10 Temmuz 2024

best customer support

LAKUVA
Birleşik Arap Emirlikleri
Uygulamayı kullanma süresi:Yaklaşık 1 saat
2 Temmuz 2024

Aun necesita mucho trabajo UX/UI.

EventFull
Dominik Cumhuriyeti
Uygulamayı kullanma süresi:2 gün
Webkul Software Pvt Ltd yanıt 4 Temmuz 2024

Hi, we like to inform you that we provide complete UI/UX customisation feature for multivendor seller panel. Our team has reach out to you via email, please reply back to us so that we can provide complete demo to you.

Looking forward to hearing back from you.

20 Haziran 2024

the support team has been responsive and helpful.

Revived
Güney Afrika
Uygulamayı kullanma süresi:1 gün
23 Mayıs 2024

I have written 5 help tickets no response

The Collectivist
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:Yaklaşık 1 yıl
Webkul Software Pvt Ltd yanıt 26 Mayıs 2024

We apologize for any inconvenience you experienced in trying to contact our support team. Upon investigation, we discovered that while our team has responded to all your tickets, the replies may not have reached you due to an incorrect email address being used by you in ticket.

We have sent the screenshots on your other email address as well now.

To resolve this and ensure you receive the support you need, we would like to schedule a call with you. This will allow us to provide dedicated support and assist you in setting up a successful marketplace. Please use the following link to schedule a call at your convenience: https://webkul.bookingcommerce.com/en/onlinemeeting.

Thank you for your understanding and cooperation. We look forward to speaking with you and assisting further - Team Webkul

16 Mayıs 2024

Best Ever App, All In One Shot :)

Quickmart
Lübnan
Uygulamayı kullanma süresi:1 gün
26 Nisan 2024

They offer great support. As for the app, there are a lot of functions.

Artimag
Romanya
Uygulamayı kullanma süresi:25 gün
19 Nisan 2024

Very supportive services from the team. Always there to help when i have a problem.

Fins Fervor
Avustralya
Uygulamayı kullanma süresi:Yaklaşık 2 ay
15 Mart 2024

The app and the support team is excellent i advise everyone to use this app for their multivendor website!

ReStyle
Yunanistan
Uygulamayı kullanma süresi:15 gün
8 Mart 2024

AMAZING APP! So many features to operate as a marketplace on shopify. Customer service is responsive and all integrations are easy. Great app

Ghost Pigeon
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:1 gün
7 Mart 2024

Amazing support. They built a great product and are there to support if needed.

Ovenfy
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:21 gün
25 Ocak 2024

Fantastic customer service. Quick to reply, and can even hop on meetings and help you step by step. Highly recommend.

Belativo
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:Yaklaşık 2 ay
22 Ocak 2024

Very friendly and helpful support!

aiai-sir.com
Almanya
Uygulamayı kullanma süresi:9 gün
18 Ocak 2024

Really helpful team. Highly recommended!!!

Kindnesss
Birleşik Krallık
Uygulamayı kullanma süresi:3 gün
12 Ocak 2024

Highly recommended, great service

Pakzon
Birleşik Arap Emirlikleri
Uygulamayı kullanma süresi:25 gün
10 Ocak 2024

Webkul has been a help to us in many iterations of our business and is always very responsive when we send out an inquiry for support. They have a lot of capabilities that enrich the Shopify experience.

The PS Collective
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:1 yıldan fazla
3 Ocak 2024

I highly recommend this multi vendor app! It really exceeded my expectations, in the functions point of view, and also to the excellent support of Webkul, answering all my queries right away and with resolutions.

The Big Joey
Portekiz
Uygulamayı kullanma süresi:9 gün
28 Aralık 2023

Wirklich eine tolle App und ein tolles Support-Team. Der Support geht sofort auf die individuellen Bedürfnisse ein und versucht diese schnellstmöglich in enger Zusammenarbeit zu bearbeiten.

Die Funktion der App ist wirklich toll und wird ständig erweitert. Wer sein Shopifystore in einen Marktplatz verwandeln möchte, dem empfehle ich wärmsten diese App.

Cardstade
Almanya
Uygulamayı kullanma süresi:Yaklaşık 1 ay
27 Aralık 2023

Powerful application, that has lots of well thought out functionality. We've spent quite a bit of time now using the app and we find that they've covered most features that you would expect for a marketplace.

Customer service is super helpful too and responses are always detailed and on point.

Arfa Store
Pakistan
Uygulamayı kullanma süresi:30 gün
19 Aralık 2023

Mirza, has done a great job being patient and helping me with integration. I would definitely work with them again!

Outdoor Commune
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:Yaklaşık 1 yıl
14 Aralık 2023

I would certainly recommend Multivendor platform from webKul, they are genius. They have not only developed what I was looking for from very long time. But they also have their support system on regular basis for any kind of editing. I was struggling with my old multivendor web got it done by some unprofessionals in 2016, and since then I was struglling. However with the blessings of my almighty I found this through shopify, and straight away jumped on it. I specially would like to take name of very nice person Mr Kushagra, because on the first day of my late evening call to him on customer service line, he got me assured that I am with the right person and at the right place. He not only helped me guiding about the steps, he also suggested how to yield the overall efficiency of the application. Now whenever I need some help he is just one message away, he always ready to help and always welcoming. I very much satisfied with the services are provided by him.

Not to mention he always says that he is ready to help anytime best of his efficiency.

Thank you Kushagra & thank you webkul.

Bharat Memories
Hindistan
Uygulamayı kullanma süresi:12 gün
17 Kasım 2023

Vashu bhatt is very helpful and the app is easier to understand now

Holistic Vybez
Birleşik Krallık
Uygulamayı kullanma süresi:Yaklaşık 1 ay
10 Kasım 2023

I'm not even talking about the madness of the application, the customer service is impeccable.

SOUDRE
Burkina Faso
Uygulamayı kullanma süresi:3 gün
28 Ekim 2023

I could not make this application fit into my store, the interface and everything is not clear to the user.
It is complex to understand how this app works

App Flow
Umman
Uygulamayı kullanma süresi:7 gün
Webkul Software Pvt Ltd yanıt 29 Ekim 2023

Hey !! Please excuse us for the unfortunate experience you're having with the app but please don't worry, We'd love to assist you in setting up the app & making you understand the app interface.

Our support team has shared the meeting link with you. Please check your email inbox & schedule the meeting with us so that we can assist you in setting up your dream marketplace:)- Team Webkul

28 Ekim 2023

Their system is slow and buggy. I reported an issue a long time ago and sill haven't been fixed yet. Their interface to add product is really bad and painful especially when you add many variants for the products. Why would I need to wait each time I add a variant? Why not just assign products variants images and save all at the end? Isn't that faster? Honestly, if you are looking for a multi-vendor app you bette look somewhere else or build your own from scratch! I have so many observations about their app but the list is long.

Dizzlee
Irak
Uygulamayı kullanma süresi:2 ay
19 Ekim 2023

Parfait pour le moment... TOP

Art Metallic
İsviçre
Uygulamayı kullanma süresi:Yaklaşık 7 saat
17 Ekim 2023

Amazing service, specially live support is most commendable. Totally Recommended!.

LINK
Birleşik Arap Emirlikleri
Uygulamayı kullanma süresi:5 ay
12 Ekim 2023

Outstanding customer support—nearly immediate responses and accurate solutions.

Thermie Grocer
Malezya
Uygulamayı kullanma süresi:6 ay
6 Ekim 2023

Játékvilág Börze
Macaristan
Uygulamayı kullanma süresi:9 gün
5 Ekim 2023

Great
Fabulous

PG Tennis
Hindistan
Uygulamayı kullanma süresi:27 gün
4 Ekim 2023

sono agli inizi, evashu bhatt e il suo team sono stati davvero bravi a sopportarmi, mi anno reso i collegamenti con codici vari una passeggiata.
come detto sono agli inizi, quest'applicazione promette molto bene per il mio marketplatz. consiglio vivamente

SUISSE STORE SHOP
İsviçre
Uygulamayı kullanma süresi:14 gün
28 Eylül 2023

Excellent app! Every time I needed they responded promptly. I highly recommend it.

Ofertas Maringá
Brezilya
Uygulamayı kullanma süresi:3 ay
21 Eylül 2023

Favela Fashion
Brezilya
Uygulamayı kullanma süresi:Yaklaşık 2 ay
20 Eylül 2023

Very customizable. Amazing team that will assist with anything you need for your marketplace website. 10/10

Generocity
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:11 ay
14 Eylül 2023

I had the pleasure of working with Mirza recently, and I must say that the service I received was nothing short of excellent. Mirza's assistance was not only brilliant but also incredibly valuable in helping me navigate the complexities of the marketplace.

Mirza displayed a remarkable level of expertise and professionalism throughout our interactions. From the moment I reached out with my inquiries, Mirza was quick to respond and eager to assist. His in-depth knowledge of the platform and its functionalities was evident, as he expertly addressed all of my questions and concerns.

What truly set Mirza apart was his unwavering commitment to ensuring that I had a seamless experience. He went above and beyond to provide detailed explanations, step-by-step guidance, and even offered creative solutions to optimize my use of Multi Vendor Marketplace.

Finditza.com
Güney Afrika
Uygulamayı kullanma süresi:24 gün
13 Eylül 2023

Excellent support team, readily there to help and guide you on all the settings and configurations to ensure you are properly set up to sell.

Vegan Vendors
Güney Afrika
Uygulamayı kullanma süresi:Yaklaşık 3 yıl
7 Eylül 2023

Amazing tool for marketplaces. We're selling digital assets made by our users and we also integrate stripe for paying them and this tools has help us building this quickly and easier.

PACO Teacher Marketplace
Meksika
Uygulamayı kullanma süresi:3 ay
6 Eylül 2023

I was amazed by the quick response and kind solution.
They are very professional.
I was impressed by your kind information.
It's the best app.
Even if I asked you many times, you were always kind enough to let me know, so I solved the problem. Thank you very much

Gaxago
Güney Kore
Uygulamayı kullanma süresi:Yaklaşık 1 ay
6 Eylül 2023

franklin from tamilnadu also new as to multivendor marketplace so i cant master in ecommerce but everything webkul team support for my issues and claim within minutes
very very userfriendly extension of multivendor store
you can try with webkul and earn more with webkul multivendor
i did shopify with webkul integration
you try and earn from home very afforable reasonable cost
Thanks webkul team

BuyMummy
Hindistan
Uygulamayı kullanma süresi:11 gün
5 Eylül 2023

Great support service, very responsive

Rafale Collective
Fransa
Uygulamayı kullanma süresi:8 gün
4 Eylül 2023

I really appreciate how responsive, patient, and kind the customer support team is for this app.

The app is great and lets you customize basically every detail, which I love. But this can make it seem a bit overwhelming at first. So it is very helpful to have a customer service team that is responsive and knowledgeable. Also, they have done a great job of creating blog posts and FAQ pages. You can tell they have a lot of experience in making apps and have really anticipated the user's needs.

The one drawback I've found to using this app is that the menu doesn't appear on the Seller Dashboard/Portal/Website while using Chrome. This is unfortunate, as Chrome is one of the most popular browsers. I've found a workaround where the menu appears if the screen is reduced to 70%... but this is quite small. Hopefully, this is something that will be fixed in the near future.

But overall, I am very pleased with the app and customer service team.

North Westwood
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:6 gün