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The app is great, very customizable. The customer service is excellent, especially Pooja who has answered all of my questions patiently and with very quick responses. Thank you Pooja!
I am using this app to do a multi-vendor marketplace and was having issues with the seller page, shipping and payment processing. The webkul team was amazing and a special shout out to Faisal. I am not a developer and his guidance, support and patience was outstanding!! Thank you!
Great app with great support. Would be great to have more flexibility for changes by the store owners but I believe the team is working on that.
So far this app is hands down the best possible way to create an actual reliable marketplace for cheap. I've used Dokan Multi-Vendor with Wordpress and Woocommerce and Webkul is 5 times better than them! Dokan has horrible customer support while Webkul always gets back to me (even sometimes on the weekend)! As of now, I would HIGHLY recommend this app for anyone who is looking to build their start up marketplace. Unless you have at least $20,000 laying around to hire a web dev agency, this is definitely the way to go!
I have had a great experience so far with the app. It is a little overwhelming at first with all the customizability options but its definitely worth sticking it out. I can see it was made this way to fit everyone's use case.
Almost all of your questions can be Googled as Webkul has created some great blogs/docs of all of the setting. But when needed I would just hop on live chat with their team and they helped me almost immediately.
The support is always great despite being in opposite parts of the world in opposite time zones! Sometimes it is hard to get in touch (for the reason stated), but when the connection is made issues are resolved extremely quickly! We are using both Shopify and Prestashop versions of the app/module and have enjoyed the great support! Highly recommend this suite of services!
This app is great! We carry so many different types of vendors and they all love the access available through MVM! Big success for our small business and a huge time saver! The help desk they provide is extremely helpful. Love this app!
Thank You so much for this super kind feedback. We at webkul always try to make sure that merchants have a great time using our product & We're glad that this has been reflected in your experience!- Team Webkul
Really great app, it has a lot of flexibility and functionality. The support crew has been amazing too!!
Very much useful app and support is also good...must try this app...Very much great response from the team.
The best Marketplace solutions for Shopify! Thanks for this great app and this awesome customer support!
Thank You for this great feedback. Providing a great customer experience is very important to us & feedbacks like this motivate us to continue serving our clients in the best possible manner :) - Team Webkul