整体评分
4.6
每个评分等级的数量
  • 80% 的评分是 5 星
  • 5% 的评分是 4 星
  • 2% 的评分是 3 星
  • 2% 的评分是 2 星
  • 11% 的评分是 1 星
2022年11月4日

We were in set up phase and the support team were amazing. They really helped us get ready to go live and were just great. fantastic experience and super friendly.

Kithunters
英国
3个月 人在使用应用
编辑时间:2019年6月18日

Short summary: Webkul provides the best way to create a highly scalablу and highly customizable multi-seller-multi-buyer portal with an unbelivably fantastic support team at a bargain price.

Detailed description: This is one stellar app with a support team you can only dream of. When you need to build fast a scalable website for many sellers and buyers this is a way to go on Shopify and I think on most other platforms. Tons of out of the box and paid addon features. Highly customizable. Basically, everything can be customized. If you want to change something in the system like how a certain feature looks or works, this can be changed by customer support team most of the time for free within a day or two and highly complicated customizations cost next to nothing with free lifetime support and maintenance. Lots of addon features are only available on Shopify, but some only available on other platforms. Given that Webkul already developed some add-ons for other platforms, they can bring them to Shopify fast and at a reasonable price. Great integrations with other apps like Weglot.

Warning: The system is very complex and given lots of integrations some things might not work or look as you expect out of the box, or some settings can be located in unexpected places, but just write to the support team and they will do everything needed to make the app work as you want it to work.

I am going to update this review and provide a link to the website once it is life.

Child Care Point
美国
3个月 人在使用应用
2020年6月26日

Very good app and great service by the team. Thanks for your efforts to help resolve my queries. Thanks again.

ChristianMetro
美国
3个月 人在使用应用
编辑时间:2015年8月25日

Markeplace Vendor works but you need to add one absolute necessary app. You need to add a Live Chat feature on your store. I use Zopim Live Chat, along with Zendesk. Zendesk will capture the Zopim Live Chat, so you can review it later. They work perfect together.

Without Live Chat, it will be harder to convert your visitors to join your Marketplace. This is no fault of app creators. It's just that visitors will sit around reading about joining up. They won't do anything until you've had a Live Chat with them.

I've also added an instruction page on my store. You have to explain everything in simple terms so that visitors understand how it all works. Also, expect some of your sign-ups to create a new account; and then do nothing! So it may be a few days or weeks before your vendors actually upload anything and start to sell.

Once again, the Marketplace app does work. It will allow others to join your Shopify store. But a Live Chat like Zopim or Olark will work wonders. Also, consider using Zopim as they now have the mobile app for their live chat.

Again, this app is great for adding other vendors to your store.

Mtgtrader
澳大利亚
3个月 人在使用应用
2021年12月30日

support team is very helpful, you will find most of Feature and services related marketplace,I recommend you to try it.

Loyabi
黎巴嫩
3个月 人在使用应用
Webkul Software Pvt Ltd已回复 2021年12月31日

Thank You for taking out time to leave us a super amazing review! Happy Selling :) - Team Webkul

2023年3月16日

Fantastics Product & Amazing Support. Very versatile and detailed options which can be controlled by admin. The design is a little conventional, but the app still does all the work needed.

Little By Navya
印度
3个月 人在使用应用
编辑时间:2020年11月19日

I would give minus stars if I could! Unfortunately, I have been charged for 2 months now and gotten nothing done.. The app is waaay too complex and there is no straight forward explanation or help... I have asked for a refund and they will not provide, which is quite unfair... If I had my time again, I would 100% NOT choose this app/provider... Be very cautious!

MOVEMAMI
澳大利亚
3个月 人在使用应用
Webkul Software Pvt Ltd已回复 2020年11月19日

Hi, I think its quite unfair to write negative review just for refund. You have emailed us asking for refund, even threatened us to leave negative review if we didn't refund. You have used the service and still you are using it, this is why you have been charged. And as per Shopify Policy, we cannot trade for the reviews, this is the standard practice that we follow that we do not trade for the reviews. We would have surely provided a refund, if the charges are inappropriate.
You have all the rights to share the review, but if its about the app experience then it would be better. It shall also benefit the other users interested in the app.
Having said that, I would like to talk on the point you mentioned about the app being complex. The app is configurable to a large extent, as we have tried to make this fit for various businesses and more than thousands of users are using this currently. So, it might seems complex to you, as there are many options in the app but these are created so the app fits to almost every business.
As per our record, you have not requested any kind of support from our end. The support team is very responsive as you can even check from the positive reviews also.
And still the team is willing to help, if you need help in using the app at any point of time.

2021年3月22日

I find this app great, but customer service is very bad! I have sent several message by chat, but they have never answered when I was awake. So I have sent an email but no response. I need help customizing some things for my marketplace, but things are still to do.

Ponypr
意大利
3个月 人在使用应用
Webkul Software Pvt Ltd已回复 2021年3月22日

Hi, Thank you for the review.
As we can check, we have not received any email from your end. We have sent an email, please respond to the same, so we can assist you.
Regards,
Team Webkul

2019年9月18日

The best app I found so far for Multi Vendor Marketplace. Though it serves a lot of desired functionalities (at least all required functionalities) but still there is cushion in reporting section. It can be enhanced. Overall, a great app to start with. Have good presentation of vendor shop / store. At least my vendors are happy :)
Excellent work guys.

Yehlo.pk!
巴基斯坦
3个月 人在使用应用
2020年4月12日

I find this app really helpful for a marketplace business concept. The support team is great and very competent. If I'm not mistaken they are based in India so expect some delays to your quastions and emails. I'm still getting familiar with this app, but so far I'm satisied.

Localcorner
澳大利亚
3个月 人在使用应用
Webkul Software Pvt Ltd已回复 2020年4月16日

Hi, Thank you for the review.
We do try to reply to all the queries as soon as possible and in timely manner.
Still if you have any issues, do let us know.
Happy Selling :)