Multi Vendor Marketplace

The reviews must be fake. We used this app for a month, and never did I receive a message back from their support. I tweeted them, emailed them, called them, went on their skype support nearly every other day, and NEVER got a single response.

I found my experience with the Multi Vendor Marketplace to be awful. Uploads are slow to take root, and the standards of customer service are utterly repulsive. Ater waiting for extended periods of time to receive assistance and sending multiple requests, I was met with inattentive and distracted replies. Moreover, I have fielded complaints from my vendors about having to go through a completely distinct website with a peculiar web address to manage their accounts. I strongly advise you switch to the Multi Seller Marketplace, or the Marketplace by Bold, both of which offer a far superior standard of service, as well as more intuitive structures for managing vendors.

After speaking with Ayushu everything he sorted out and was really great help. Also installed all the app plugin and made sure it worked and tested the app as well. Thank you

After some initial hurdles in setting up the app, support (Priyanka) has helped me navigate and correct most of my issues related to the app and now I have only some programming issues to be fixed on the theme/ Shopify end. I do with the “make an offer” app would be more useful and able to be offer made, offer accepted, rejected or offer countered to make a true offer and acceptance solution but will just allow seller/ buyer to email until/ if programmed in such a manner.

I normally do not write reviews, especially bad reviews. The Multi-vendor app itself is not bad its pretty easy to use and all functions seem to work well. But the support is HORRIBLE i have tried contacting support through their Contact form inside their app about Urgent matters. I have a store doing big numbers and vendors doing big numbers. Some stuff was not working properly and i needed help with it and I've tried contacting them twice and still NOTHING back. I am thinking of switching apps. I purchased an add on as well and it is not working properly

Their system is slow and buggy. I reported an issue a long time ago and sill haven't been fixed yet. Their interface to add product is really bad and painful especially when you add many variants for the products. Why would I need to wait each time I add a variant? Why not just assign products variants images and save all at the end? Isn't that faster? Honestly, if you are looking for a multi-vendor app you bette look somewhere else or build your own from scratch! I have so many observations about their app but the list is long.

I've been using this multi-vendor marketplace app by Webkul for a couple months now, ahead of my store launch in a few weeks. Everything the Shopify API permits, this app will do it. And every question I ask has an answer - and the team at Webkul is incredibly responsive and helpful. The only downside in my opinion is a UX that could be simplified and is a little overwhelming. But I trust the team at Webkul for their hard work to drop continuous upgrades, and I don't regret trusting them with such an important decision for my business, as this App will be powering all transactions and much more! to be continued!

This app lacks several features that are really important for a successful marketplace to have. We tried requesting for adding the feature that we need but for just one feature we were asked to pay over $500 to develop it. Unfortunately, we will have to find another route.

Great help and support by Kirti Yadav and the team at Webkul very helpful and took there time to explain everything and was supper helpful and friendly.

Worst application I have ever used in my life. It isn’t intuitive, it isn’t user friendly, the customer service reps keep giving you pre-scripted responses as if you’re a moron and not worth their time.

Everything is complicated, what should be one click of the mouse instead required 75 steps.

And I mean EVERYTHING requires 75 steps. EVERYTHING

It’s as if they intentionally designed it to be complex.

Here’s the kicker. They take more time in responding to these reviews, then they do in actually helping people use their app.

You want to know why Steve Jobs was a genius? Because he took incredibly difficult things in the back end and made them so easy to use on the front end that a chimpanzee could literally do it.

That my friend, was a genius. Whoever started the Multi Vendor app, is no Steve Jobs.

I will literally throw a party tonight celebrating the fact that this app has been deleted from my website.

I feel like a new man, I feel like a weight has been lifted off my shoulders. I feel like I can actually start enjoying my life again.