Multi Vendor Marketplace

This is not really working for our needs. The customization is quite limited, and the UI is quite complex for what it does. It hasn't been updated for 2 years?

EDIT 1. It seems like the plugin has been updated a lot in the last few year.
EDIT 2. We've received multiple email asking us to change our review:

from: neha
Hi,
We have not heard from you for the past mails. Would request you to remove or
edit the review that you have given on https://apps.shopify.com/multi-vendor-marketplace

I'm very disappointed on their worst service. Very very slow, they are not worth the money you pay.

application incroyable et support rapide et efficace, je recommande. J'ai installé cette application sur mon store, et j'ai eu quelques questions. J'ai pu échanger par le chat, et les réponses ont été immédiates, suffisamment claires et efficaces.

amazing app and fast and efficient support, I recommend. I installed this application on my store, and I had some questions. I was able to discuss via chat, and the responses were immediate, sufficiently clear and effective.

Fred

very very very bad customer service even ring in India some rude lady had few minute chat and then disconnect my call and I ring again she disconnect and send text that email us just this is the reason to uninstall this app.

Very nice and helpful support. The app serves its purpose. However, since I place a lot of value on usability and design, I probably won't continue to use the app. 4 stars from me. By the way, the support should stop asking penetratingly for ratings. If i may submit a suggestion for improvement: change the usability of your dashboards and use an appealing design, at least for the customer area, so that people want to use your solution. Otherwise the website looks very trashy and confusing. Unfortunately, you are the only vendor marketplace app in the app store, so I have to use a CMS other than Shopify for my project. Best regards.

Too slow, lots of bugs, no custom domain-based url for seller sign up.

Used the same module on Magento in the past and had hack around it to make it work correctly. But, I thought to give it a try since its on Shopify and everything seems to work on Shopify. Nope. This app has functionality that does not work. Importing Products from Shopify? times out
Importing Products from Shopify via CSV? Gives a confirmation that they were successfully uploaded, but then they don't appear under the seller that they were assigned to in the upload file.

I'll update my review, should they respond to my support emails.

UPDATE 1:
- The importing of products from Shopify keeps timing out.
- The importing of products from Shopify via CSV has functionality present in the app, but it does not work and they could not give a timeline for when it will work.

It seems that the app was built for a Marketplace who is starting from 0. For those of us who already have a marketplace and want to switch to this app, it is not ready for a bulk migration. It sounds like it will happen soon.

Neha did respond very quickly to all my questions.

User interface is pretty difficult to navigate. Installation is not simple and once it is installed, there's not a lot you can do to customize it. This needs work.

This app is trash. It offers such a basic version of a multi-vendor marketplace but is missing vast amounts of features. An example is that my sellers can't even see their quantity of inventory in their portal. I don't want to be a seller. I want to be the manager, but with this app. you have to be a seller. Their instructions are super basic. If you do not know anything about programming. This app will give you trouble. I spend over 12 hours just trying to figure out how to show other sellers on my product page. I emailed them several times. They only emailed me back when I sent an email to hire them. There is no customer service, no plug, and play. This app is a massive waste of time. let's hope they finally email me for this 1 star

I used the app for a day before it became too frustrating, The tabs didn`t work properly and I couldn`t access many parts of the dashboard. The app itself looks wonderful, but the functionality isn`t smooth, and imo needs work. I will come back and check again in 3 months, but at this juncture too pricey given the risk.