Multi Vendor Marketplace , 762 則評價
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Brilliant service, I have multiple questions sometimes each day as it is quiet a complicated application and they always answer back the same day. Very happy
Exactly what I was looking for! The app saved my life. It is super simple to use and has great apps to add on for anything else you might need. The customer service is quick and efficient. I haven't really launched the marketplace yet, so I cannot rate the efficiency of running the app with vendors just yet. But so far so good.
The support team at Multi Vendor Marketplace is really great. They make every effort to solve any issues and respond very quickly. You cannot beat the value they offer for the cost. I highly recommend them. Salons Direct.ca
Thank You so much for these Super Amazing words. It really means a lot ! Happy selling :)
Configuration is complicated, but support team do their best to help, even if sometimes they could investigate a bit more before giving answers.
In the end, I always get my questions answered.
I am just waiting for a new configuration on September 24th to give a more complete opinion
It's a great app with lots of features and it helps our business a lot! Dev's responded to my queries quite fast after a few hick ups but all is working just fine! Keep it up guys!
Please read my review and response to developer's reply below. I want to take my time to write a review here about a very serious issue that can cause financial loss to many app users here. This app is very dangerous. The app is showing the total due amount to sellers more then what I suppose to owe. There is no way to tally the amount due to the seller. It does not show which orders are included in the total due to the seller. I have to check manually each order to figure it out. I found out that the total due is showing more than what I suppose to owe. I brought this issue to the attention of the Wekbul support team. I requested multiple times to talk to a higher authority to fix bugs. So far, there is no satisfactory solution. Please be very careful if you are using or planning to use this app. Keep an eye on the Total due to the seller. Make sure it is showing the correct amount otherwise you will end up paying more to the seller. I will update this review if their team comes up with a satisfactory solution. 08/07/2021 : Update to Developer Reply below: This is the best example of blaming me instead of carefully checking issues and apologize. Changing app settings should not affect past sales. Changing prices on Shopify should not affect past product earning. If the seller sold in past $100 item then I owe $100 for that order. if the price is changed in the future to $1 Million on Shopify end then I should not pay him $1 million for past order of $100. You app is still showing total due more than price changed in Shopify. I request you to check carefully entire ticket and discuss the issue before replying here.
Hi, Thanks for the review. But as we have checked on your store the issue is not with the app, you made some configuration changes after the order has been placed. Also you are making price edits to the products from the store, and then you are not syncing them to the app which is why the seller earnings differ as the product price is different in the app, as you have not synced the changes. We always recommend making product edits from the app, this way the chanes are synced automatically to the store.
The contact team is trying to get in touch, please do respond so we can explain more to you and clear the confusion.
Regards,
Team Webkul
User friendly app and the interface is good. The support & response time is very good! The staff are very polite and patient to resolve the issues and quite knowlegable.
They work well, always available assistance in finding a solution to your problems and configuring the application.
We're so happy to hear about your fantastic experience. This really means a lot :). Let us know if you need any further help, We're just a ticket reply away: https://webkul.uvdesk.com/en/ - Team Webkul
This app is exactly what I, total newbie to the ecommerce world, needed. Especially important is that I was quickly paired with a single person for support. Neha has been consistently helpful, responsive, and patient.And for others that are new to this - use screen savers to clarify emailed questions, they help cut down descriptive time a lot!
I've been using this app from last 4 months. I really loved their product and solution. Their ad ons are really amazing. You think to add a feature and you can find in in add on.
Thank you for best solution.