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The 5 stars are for the customer service. I like the app a lot but as a complete beginner I soon got lost and made mistakes. After a frustrating week trying and failing I contacted the team via the chat function. A very patient person helped me fix my mistakes and guided me through setting up the stripe connection from both shop side and seller side. I'm looking forward to on-boarding other sellers now. Thank you!!
Thank You so much for the amazing feedback..!! This means alot. Please feel free to connect in case of any further queries. We would love to assist you :) - Team Webkul
I used the webkul multivendor marketplace application, there are still some things to improve but we are on the right track. I thank the efficiency of the remote support team, they always help you and are always ready to respond. they also introduced a chatbox that always answers your questions !!
We really appreciate the time you took to leave us this amazing feedback and for appreciating the team's efficiency !! Please feel free to reach out to us. We are just a ticket reply away - Team Webkul
The support system is well organized and easy to use for beginners.
I can recommend this application.
Very customizable. Amazing team that will assist with anything you need for your marketplace website. 10/10
An easy to use product, with a superb team that responds very quickly.
We recommend multivendor for anyone who wants to set up a marketplace.
Hey,
This app is really good and the best part is the support section which is live all the time to support and solve query.
I used this to upgrade my shopify store to a market place, I am a novice I have no idea about coding, the tech support for this app was great, I have got it to work as I want, I highly recommend this app & the support behind it. Thank you to all but especially to Pooja Ishpuniyani @Webkul Software Pvt. Ltd.
The staff are incredibly helpful and courteous, every time I have needed assistance they have been available and provided easy step by step instructions that each time led to a successful outcome. Very happy indeed. Highly recommend.
Thank You for the amazing feedback. Providing a great customer experience is very important to us & feedbacks like this motivate us to continue serving our clients in the best possible manner :) - Team Webkul
I appreciate the fast and helpful support. I am also really happy with the communication itself - always friendly and kind! A lot of functionality, constant improvement and new features are consistently being added. Its possible to create a marketplace according to your needs. But at some point, you reach the limits and there you need to create a hacky solution for. Also there are limitations in some customizations, e.g. mail appearance, missing access to certain data fields, and more. But to put it in a nutshell, I would't like to develop such a functionality by myself
All recommendations to the Webkul support team. Always friendly and helpful. Easy to use the app with great guides and help from the support team.