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App not bad, but seems reply not engage! and didnt solve my problem. only once are helpful to login and help me solve THEIR SYSTEM PROBLEM. please do a SUPER IDIOT PROOF step by step, not every seller are coding train. spend too much time on it. gonna source for althernative. also seems the DATA is hidden cost, if exceed certain picture space we will been charge. HORRIBLE !
I am pretty dissappointed to see other reviews stating how amazing customer service is, because I can't get them to respond to my inquiries to save my life. Have been reaching out since late September with the same issue, and have yet to get any resolution, or even a response. I like the app, but when my questions can't be answered, it makes for a very difficult time figuring out how to proceed. ...
Hi, Thanks for the review.
As we can check we have responded to all your queries well in time, please refer screenshot : https://www.awesomescreenshot.com/image/16275983?key= ...
Poor Customer Care service. Unprofessional team. Need to learn some manners. Money is not everything. We were using pro account but very poor customer support system. Not recommend anyone for this app.
I've been patient. At their request I deleted my first review and tried to work with them. Aside from their response time being an average of two days, the app just doesn't do what I need it to.
If you are solely an online store, it may work for you.
If you run both online and in person, don't even try this.
BIG ISSUE
When you sync orders to this app, it does not pull the discount DATA from an ...
This app sucks and useless, ended up wasting money for 4 months. Hope to get refund $45+tx x 4!!!!! They promised a service that is so complex and hard to understand without any support and their timings are so weird!
Hi, Thank you for the review.
From the support tickets we can check that the support has responded well in time, and we do not have support request from your end in the ...
This app isn't delivering on its promises. We've been using it for 7 weeks now and it's extremely buggy. It constantly auto-syncs even when sync is disabled. It changes prices and images. The customer service doesn't seem to be functional. Pooja is putting in effort, but I have doubts about the software actually functioning. They shouldn't offer it for Shopify. The chat service is terrible, ...
System is very buggy. I have my suppliers complaining regularly that they are not receiving email and sometimes they wont even get the order until we ask them. Shopify will have the order but multivendor backend wont have any. No Phone support for any urgent matters. Losing everyday because of this. **** Updated 05/11/2021 Very unprofessional. I have in record where you emailed us saying about ...
Hi, Thanks for the review.
Regarding the seller not receiving the emails : This is because the product was not available in the multivendor app, which is why there was no ...
don't buy this app. Save you nerves. If you want stop subscriptions you don't find easy. You fin somethinh than you can unnistal app, but the subscription remain available. Save your money, delete this app
Hey!! Please excuse us for this unfortunate experience. Our support team has sent you a support ticket along with the meeting link. Please check & respond us back so that we ...
Works very poorly, although the costumer service is great and very helpful, most of the features are not automated and don't sync with settings already on Shopify. Communication with Seller is very difficult as well seller with store.
We wanted to like this app, but the amount of glitches and support tickets I had to submit was beyond ridiculous. I created a folder in our emails just because there were issues all over this app. YOU NEED TO KNOW CODING TO GET THE FULL FUNCTIONALITY!!!! If they tell you otherwise it is a full-fledged LIE. At one point they kept giving me conflicting info. At first to change the color and ...