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This app is amazing!!! We run a once-a-year Art Show that is a fundraising activity. We use to have online forms and Excel Spreadsheets to capture 100 artists and 400 individual artworks and 1000s of small products - we'd then bulk import and upload into Shopify. Now our artists and makers can create their own accounts, upload their own items, see when their items have sold and we have reduced our workload significantly! Webkul MMP support has been very helpful, the app is easy to use (there are a couple of improvements that could be made, but it's all manageable), and we can hibernate it for most of the year when we're not using it.
Always had efficient and clear support
As a newcomer to Webkul, we have found the support to be absolutely first class. Our marketplace is artesial.co.uk and is unusual in many ways, but we have been supported throughout by the Webkul team. Kashgara to name just one of the team has been so helpful and patient - would give 10 stars if we could.
The software has so many options and configurations it can seem daunting but it does pretty much everything you would want to get a marketplace up and running so we're delighted with our choice of platform.
Contact info@artesial.co.uk if you want to check the authenticity of this review and either Pat or Angus will be happy to chat you through their Webkul experience.
So I started with Webkul under the Multivendor Market Place and since I have integrated the Webkul Zipcode Validator over the last calendar year.
I honestly cannot say how unbelievably helpful and timely these folks are. I am in the US and I often stay up until about midnight to have live chat and active correspondence with them.
At times when you own a small business it can feel alone but not with these folks. They really are the real deal. If their programs come close to what you need just try it out and ask them to help you. THEY WILL!
I am to much happy glad for their effective, urgent and on time support.
Thank you very much webkul.
Customer support is always very reactive !
I like the support specially. Because I mess up every time and then I just need someone to help me out. They have techs available for me always.. Thank you so much.
Good Support and Service
Great app, solid support team, and very necessary app if you plan on running a marketplace business.
App is always being worked on to be made better.
We are currently still implementing our multi-vendor + auction system, and coding integrations to support this. Support chat has been quite useful and helpful so far, although some improvements could be made - for example the API documentation is incomplete, and it would be good if there were a feature to 'lock down' seller accounts to only create auctions. Will update review once we have launched our service and are able to give more complete feedback.