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This app as a paid integration with DHL that I was ready to pay for but turns out that they are not even registered with DHL. I went through all the complicated process and finally DHL told me this app is not registered with them. The customer service sucks and is extremely frustrating. They never respond to your questions and they show no real care for customers. I actually wonder how Shopify can allow such an app on their store.
My problem is that I have not found a better app so far. It seems impossible to run a marketplace on Shopify.
I would give them minus 5 if I could.
The App does exactly what I need by having lots of sellers on my Shopify website. The support and customisation I get from the team is outstanding - always quick and helpful. Highly recommend!
We're so happy to hear that you're having the excellent experience working with Webkul :) If there is anything further you need our help with, Please feel free to reach out at support@webkul.com - Team Webkul
This app does exactly what I had wanted. The support team has been brilliant too. Timely and excellent assistance from collaborators, so yeah pretty much bang for the buck
Awesome Customer service and easy to work with. Help me customize the app that fits my website www.octotreasures.com thank you
I TALKED WITH THEM ON SKYPE , THEY WAS REALLY NICE , AND IF ITS POSSIBLE I WILL GIVE 10 STARS FOR THE GIRL THAT TALKED WITH ME , REALLY HELPFUL , GREAT APP , GREAT SUPPORT , THERE IS ALWAYS UPDATES , GREAT IDEAS , THANKS
I need to know how to change the public url to my desired url?
please help me ASAP.
Need Urgent Help
Please contact me at debduttomajumdar@gmail.com
Hi, Please check your emails as the support team is in constant touch with you, suggesting you how to do it.
Feel free to reply to the email, we will be happy to assist.
I am in the free trial phase, which normally when in I do not write a review, but the support has been amazing. They have answered all questions quickly and helped me out with the layout. The app seems to be exactly what we need with great flexibility to adapt to a range of uses. Lots of add ons as well to help scale. Highly recommend.
This app is fantastic. The seller portal they provide is impressive to all my sellers and their customer service are very accommodating! I could not ask for a better app to build my site around!
Hi, Thank you for the review.
The team will be glad to know that the sellers are liking the portal. We are working on the app to make it more and more user friendly, with each passing day, thanks for the acknowledgement.
Happy Selling :)
Neha is amazing for the amount of work she does to provide support. Im still trying to get them to fix a very slow load time, otherwise, the app is pretty good.
The app still has a lot of bugs but it was quickly resolved by the developer, I have high expectations for this app
Thank you for showing great trust on us..!! This means a lot to us. We're hoping to continue serving the same in future as well. If you'll ever face any difficulty, please feel free to drop as an email at Support@webkul.com. We're just a reply away.
Happy selling :) - Team Webkul