評價 (820)

整體評分
4.5
各級評分數量
  • 80% 的評分為 5 顆星
  • 5% 的評分為 4 顆星
  • 2% 的評分為 3 顆星
  • 2% 的評分為 2 顆星
  • 11% 的評分為 1 顆星
2016年4月15日

Really Supportive Team.
The person with whom I was linked to by webkul, Ms. Nitika was really very helpful. Right from installation to customisation of the app, the support was at its best and on time. All my doubts were addressed very patiently.
I would personally recommend using this app for setting up your market place operations.

Baazkart
印度
使用應用程式 13天
2021年2月8日

Thank you team webkul. It has been a rough patch, but you have been mostly helpful! keep it up and hope to see you getting better and better!

OMC
香港特別行政區
使用應用程式 10個月
編輯時間:2021年11月5日

System is very buggy. I have my suppliers complaining regularly that they are not receiving email and sometimes they wont even get the order until we ask them. Shopify will have the order but multivendor backend wont have any. No Phone support for any urgent matters. Losing everyday because of this. **** Updated 05/11/2021 Very unprofessional. I have in record where you emailed us saying about your server outrage which caused that issue and you advised me to sync manaully. Whereas the explanation you gave below is for the other issue I reported to you guys for which you came back to me saying what I missed which is correct. I came here to delete this review after seeing your support email. But now I'm leaving it as it is for others to see.

Naz Flowers and Gifts
澳洲
使用應用程式 7個月
Webkul Software Pvt Ltd 已回覆 2021年10月26日

Hi, Thanks for the review.
Regarding the seller not receiving the emails : This is because the product was not available in the multivendor app, which is why there was no email sent to seller and caused all the confusion. All this has been checked by the support team in your presence.
Hope things are more clear to you now, as the support is in constant touch with you.
Still if you face any difficulty in the app, feel free to connect.
Regards,
Team Webkul

2023年8月17日

don't buy this app. Save you nerves. If you want stop subscriptions you don't find easy. You fin somethinh than you can unnistal app, but the subscription remain available. Save your money, delete this app

0co2.ro
羅馬尼亞
使用應用程式 6個月
Webkul Software Pvt Ltd 已回覆 2023年8月22日

Hey!! Please excuse us for this unfortunate experience. Our support team has sent you a support ticket along with the meeting link. Please check & respond us back so that we can sort the things out for you & Clear up all the confusions !!- Team Webkul

編輯時間:2023年9月8日

Configuration is complicated, but support team do their best to help, even if sometimes they could investigate a bit more before giving answers.
In the end, I always get my questions answered.

I am just waiting for a new configuration on September 24th to give a more complete opinion

Mirette
法國
使用應用程式 8個月
2023年5月23日

Absolutely Amazing.

One thing I wish it had was better explanations of some of the tools. A lot of the words are misspelled and their functions aren't exactly clear. Other than that I'm blown away by their customer service, and the availability of functions their tool offers. I have yet to test it in the real world (I'm a ways away from launching) but so far I'm very happy with what I can do.

Moose Head Market
美國
使用應用程式 10天
2020年9月14日

Very reponsive suppport, im enjoying doing and exploring the configuration. It is better if there's csv export in a good format and a bulk update of fields like custom fields and other required fields not only the price and inventory quantiy.

Poundit Business
菲律賓
使用應用程式 8個月
2022年3月25日

Great app, with great customization and all what you need to make a great marketplace. The support is awesome and they help very fast you every time you need it.

dePits.com
墨西哥
使用應用程式 9天
Webkul Software Pvt Ltd 已回覆 2022年3月30日

Thanks for taking the time to provide this great feedback. We're really happy to hear your amazing experience ! Happy Selling :) - Team Webkul

2022年6月17日

This app is amazing and the support is even better! Their real-time chat option is incredibly helpful especially when you need to make changes to your website quickly. They are definitely there to help you!

butterbottoms
美國
使用應用程式 9天
Webkul Software Pvt Ltd 已回覆 2022年6月21日

Thank You so much for the amazing feedback..!! This means alot. Please feel free to connect in case of any further queries. We would love to assist you :) - Team Webkul

2018年1月30日

We have just installed this app and we are in the process of evaluating it. So far it seems very well designed and fulfills exactly what it promises. I see old reviews moaning about support service but this is not true. We made some small errors in the install and we got instant help from support - even on a Sunday. Very impressed. Will continue to update our review as we use the app but so far so very good. Check it out at https://shop.mini-works.co.uk/

Mini Works
英國
使用應用程式 9天