Overall rating
4.6
Counts per rating level
  • 80% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for transforming single vendor stores into multi-vendor marketplaces. They praise its advanced inventory management, customizable settings, and user-friendly interface. The app integrates with platforms like Stripe for easy payment processing and is noted for its wide range of functionalities. Merchants appreciate the responsive customer support and find it particularly useful for selling digital assets.

November 30, 2022

I'm trying out this app to convert our online shop into a market place for used B2B sharing vehicles. During that process, I came across many riddles, since I'm new to it. But Webkul's customer response did a great job guiding me through it and helping out with a few code customizations. Thumbs up!

Joyride Garage
Canada
Over 1 year using the app
July 7, 2020

I use this app to create my marketplace, the client support is amazing, they helped me a lot and took the time to explain in detail, the answer delay is very short !

Tina Paris
France
Over 1 year using the app
May 6, 2019

App works as advertised - support has been really helpful through the integration process and followed through on a custom feature we wanted. Would definitely recommend for any stores with multiple vendors!

Clothia
United States
Over 1 year using the app
Webkul Software Pvt Ltd replied May 7, 2019

Hi, Thank you for the review. It is pleasure working with you as well. It means a lot that you took out time to write this review.

Edited December 8, 2019

The team offers and adds customization capabilities!! They are very helpful and responsive. They also offer a great fleet of featured apps that help you amplify your stores.

Brew Catalog
United States
Over 1 year using the app
Webkul Software Pvt Ltd replied August 15, 2019

Hi, Thank you for the review. The support team is really keen to know about the bugs that you have mentioned in the App. Please feel free to let the support team know about this, while they are in constant touch with you.
Thanks & Regards

May 24, 2022

I am using this app for building a marketplace on shopify. This apps covers everything to build a successful marketplace. There support is also excellent

Omnēque
United Kingdom
Over 1 year using the app
Webkul Software Pvt Ltd replied June 3, 2022

Thank You for this great feedback. Providing a great customer experience is very important to us & feedbacks like this motivate us to continue serving our clients in the best possible manner :) - Team Webkul

June 27, 2017

One of the things that convinced me to use this app was seeing the reviews from other people using it, so I'm happy to add mine to this list.

While I think the UI is hard to use and clunky, I can say that Nitika's support and help has helped overcome those troubles. Every confusion I have, I log a support ticket for, and she always comes back and helps me figure out how to solve the problem or answer my question. For this reason alone, I would recommend this app to others interested in creating their own marketplace.

There will be a lot of learning along the way, but having someone like Nitika to help makes all the difference.

Beautiful Voyager
United States
Over 1 year using the app
January 14, 2022

Thanks for the support team that is very supportive and nice. Got support every time I sent the ticket within 1 day.

Thế giới Hội họa
Vietnam
Over 1 year using the app
Webkul Software Pvt Ltd replied January 17, 2022

We're so glad to hear your amazing experience. Much appreciated :). Feel free to reach out to our support team in case of any queries - Team Webkul

July 4, 2022

Faisal has been very profesionnal and gave me a great help for a new carrier integration ! The team is available to customize the app following our need.

Circular Clothing Paris
France
Over 1 year using the app
Webkul Software Pvt Ltd replied July 4, 2022

Thank You so much for leaving such a wonderful feedback...!! We always try to go above & beyond to help our merchants and we're glad that you're noticing our efforts. In case of any further help, please feel free to connect :)- Team Webkul

August 8, 2019

We are building our marketplace at the moment, but I already can tell that :
-customer service is awesome, I've had relevant answers in less than 24 hours
-it takes some effort to understand the logic but once you do you can do a lot of things. Almost everything is explained on webkul blog.
-it's not expensive considering the amount of options you have // unless you start adding a lot of feature app.

Bon oeil - Objets
France
Over 1 year using the app
May 10, 2019

A great value exchange. Marketplaces require extensive features and functionality. Webkul provides much for the cost, and comes with responsive customer support.

Himelhoch's LLC
United States
Over 1 year using the app
Webkul Software Pvt Ltd replied May 15, 2019

Hi, Thank you for the review. Yes, the app plans are built so that every marketplace aspirant can use the app easily.