Reviews (842)

Overall rating
4.5
Counts per rating level
  • 80% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for transforming single vendor stores into multi-vendor marketplaces, highlighting features like automated payouts, advanced inventory management, and customizable dashboards that boost efficiency and vendor satisfaction. Additional features such as real-time chat, bulk product edits, and API support streamline management and improve the shopping experience. The support team is praised for their responsiveness and effective live chat service, ensuring the app stays updated and relevant.

March 30, 2022

Super great app, it has the basic you need to make a great marketplace. The support is so awesome and they are here to help you right when you need it.

Vivere.dk
Denmark
Over 1 year using the app
Webkul Software Pvt Ltd replied March 30, 2022

Always, Happy to help :) Thank You for such wonderful feedback. Feel free to connect in case of any further queries! - Team Webkul

March 14, 2019

We migrated over from Bold Marketplace to Webkul around a year ago. We have around 150 sellers from 60 countries - Webkul's app is by far the best on the market for both new and scaling marketplaces. Whilst the app has many advance features built into it already, the team are always willing to customize elements for you should you need them.

Originally, we had to have seperate apps for Shipping Prices / Rules, Wishlists, Customer Service, Invoicing and more - this app has it all in one saving both time and money.

Highly recommend.

The Pommier
United Kingdom
Over 1 year using the app
June 16, 2016

Great app with a great support crew behind it to quickly answer questions you may have! Thank you Neha for all the support!!

Openmatgi
United States
Over 1 year using the app
June 23, 2017

Great app. Support have been a great help as well. You may need a little bit of time to get around how it works, but once you're up and running it's a fantastic tool to start your own multi-vendor set up.

Marchnad
United Kingdom
Over 1 year using the app
Edited October 19, 2015

I am using it for my multi-vendor store, (soon to open), and am enjoying my experience with Webkul. Neha has been particularly patient with me despite my sheer stupidity, intransigence in email comms - only of course - for a light bulb moment of pure joy when I realise how to do something that was staring me in the face.

Go on, go on, give them a go :)

Giftedbrits
United Kingdom
Over 1 year using the app
November 30, 2022

I'm trying out this app to convert our online shop into a market place for used B2B sharing vehicles. During that process, I came across many riddles, since I'm new to it. But Webkul's customer response did a great job guiding me through it and helping out with a few code customizations. Thumbs up!

Joyride Garage
Canada
Over 1 year using the app
July 7, 2020

I use this app to create my marketplace, the client support is amazing, they helped me a lot and took the time to explain in detail, the answer delay is very short !

Tina Paris
France
Over 1 year using the app
May 6, 2019

App works as advertised - support has been really helpful through the integration process and followed through on a custom feature we wanted. Would definitely recommend for any stores with multiple vendors!

Clothia
United States
Over 1 year using the app
Webkul Software Pvt Ltd replied May 7, 2019

Hi, Thank you for the review. It is pleasure working with you as well. It means a lot that you took out time to write this review.

Edited December 8, 2019

The team offers and adds customization capabilities!! They are very helpful and responsive. They also offer a great fleet of featured apps that help you amplify your stores.

Brew Catalog
United States
Over 1 year using the app
Webkul Software Pvt Ltd replied August 15, 2019

Hi, Thank you for the review. The support team is really keen to know about the bugs that you have mentioned in the App. Please feel free to let the support team know about this, while they are in constant touch with you.
Thanks & Regards

June 27, 2017

One of the things that convinced me to use this app was seeing the reviews from other people using it, so I'm happy to add mine to this list.

While I think the UI is hard to use and clunky, I can say that Nitika's support and help has helped overcome those troubles. Every confusion I have, I log a support ticket for, and she always comes back and helps me figure out how to solve the problem or answer my question. For this reason alone, I would recommend this app to others interested in creating their own marketplace.

There will be a lot of learning along the way, but having someone like Nitika to help makes all the difference.

Beautiful Voyager
United States
Over 1 year using the app