Reviews (842)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for transforming single vendor stores into multi-vendor marketplaces, highlighting features like automated payouts, advanced inventory management, and customizable dashboards that boost efficiency and vendor satisfaction. Additional features such as real-time chat, bulk product edits, and API support streamline management and improve the shopping experience. The support team is praised for their responsiveness and effective live chat service, ensuring the app stays updated and relevant.
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I have used this app for 14 days now and im very saticfied with everything so far. Customer service have been really good to :) Im looking forward building my marketplace with webkul
franklin from tamilnadu also new as to multivendor marketplace so i cant master in ecommerce but everything webkul team support for my issues and claim within minutes
very very userfriendly extension of multivendor store
you can try with webkul and earn more with webkul multivendor
i did shopify with webkul integration
you try and earn from home very afforable reasonable cost
Thanks webkul team
I'm not even talking about the madness of the application, the customer service is impeccable.
BEWARE!!! DO NOT USE THIS APP (2 Year Customer) After two years of using this app, I would NEVER recommend it to anyone. Save yourself the time, tears, and suffering that it is working with Webkul. While the app is built with some good functionalities, the developers will not do anything without trying to squeeze every penny out of you. - Their Slot Prizing app did not work with any of their other apps. Every month, we will be promised that it will be fixed but never done. We spend hundreds of hours and money with our programmer to get around this. - We asked to have DHL as a provider; they charged $1,500 for the customization and then offered it to everyone else at $15 a month. The worse part, the customization was useless, and they never fixed it to work for our sellers. - They will strong-arm you to pay for any fix, and if you complain, they will retaliate by cutting you off of their support. Small things become a huge deal with them. If the app is not working well, they will reply, "this is how the app is meant to work", and if you want it fixed, you need to pay. - Pooja and her upper management will not care about your website working with their app unless you pay. You have to keep them in your good grace, despite their poor customer service, or you are screwed. - The app is filled with hundreds of spelling mistakes we had to fix ourselves. - All positive reviews you see on these apps are fake, made by the app themselves. All negative reviews, rather than looking it as feedback, they fight back and can't seem ever to accept they did anything wrong. I bet they will probably also fight back on this review, rather than ever attempting to make it right. - The app is buggy, and you will need to be babysitting the code every week. Other apps suffer in synchronizing information with Multivendor, is such a pain working with them, you end up finding workarounds. While a cheap option, save yourself the nightmare of having to use this app; I wish I had long ago.
Hey ! Thanks for the review.
We're very sad to hear that you have the less satisfied experience using the app. However We would like to add few points here:
As we can check from the support tickets, We didn't receive any query from your end since last 3 Months & Your feedback states that the DHL is not working for your sellers so, If you would have informed us over the ticket then we would have surely assisted you with the fix.
Please Note: We're always keen to provide best of the app support, bug fix ASAP, make a note of the requirement (will try to add in future, if multiple such requests received) and will help our merchants understand the app features in all the ways possible.
Kindly connect via our ticketing system. We'd love to hear all the concerns/issues you're having. Let's start things all over again. Our team will be happy to build a marketplace for you, together!
Going from selling my own products to then scaling up to provide a platform for others to sell products under my brand. This product has helped me achieve this.
There's been some teething troubles and features I required that weren't in the dev yet but support are generally responsive and for a small fee were able to develop the functionality I required ahead of schedule.
I've tried a few different marketplace addons but this one is the most customisable and supportive of my requirements.
We have only had the platform for two days. We are almost ready to launch. I expected to have to spend a month setting up before launching. Thanks to the team for a user friendly experience and thanks personally to Nitika for assistance when I ran into issues that required skills I do not have.
I recommend the Multi Vendor Marketplace app to any store and every store! It doesn't matter if it's a Shopify store, Woocommerce, Etsy, Magento, prestashop, BigCommerce, etc... There are also connectors (importing products from one platform to another). It is the BEST app ever!
It's so versatile that it can be used for any marketplace (seller-buyer) ecommerce stores. It can be used for tangible ecommerce, digital ecommerce, brick and mortar multiple locations, booking features, product subscription, chat GPT, etc..., the list goes on and on... It's so customizable that the Multi Vendor Marketplace app can be used for anything under the sun.
The Multi Vendor Marketplace app deserves 10 stars (**********)
This is by far, the best app in Shopify app store. The customer support is beyond GREAT. Mirza Nadeem B. and the rest of the support teams answer all questions in at least 1-business day. The app might be intimidating at first, but take the time to ask clear / concise questions. Take a little bit of time to read the documentation. Understand the app constraints (there are not many constraints, to be honest); understand the flexibility. Do your homework first, before you give the app a bad review! Understand the fundamentals of building things; use divide & conquer to achieve your goal, when using this app.
I honestly hope Shopify reviews this app to see its awesomeness.
Mirza, you're the best, the developer team, you're the best. Sorry for all these questions, but you guys ROCKS!
Kudos to the team at Multi Vendor Marketplace!
Thank you!
Hi, Thank you for the review. This is absolutely correct that you need to be patient to get know the app and learn how it works. Im glad that you took time and wrote some useful information for other merchants as well.
Thanks & Regards.
Please read my review and response to developer's reply below. I want to take my time to write a review here about a very serious issue that can cause financial loss to many app users here. This app is very dangerous. The app is showing the total due amount to sellers more then what I suppose to owe. There is no way to tally the amount due to the seller. It does not show which orders are included in the total due to the seller. I have to check manually each order to figure it out. I found out that the total due is showing more than what I suppose to owe. I brought this issue to the attention of the Wekbul support team. I requested multiple times to talk to a higher authority to fix bugs. So far, there is no satisfactory solution. Please be very careful if you are using or planning to use this app. Keep an eye on the Total due to the seller. Make sure it is showing the correct amount otherwise you will end up paying more to the seller. I will update this review if their team comes up with a satisfactory solution. 08/07/2021 : Update to Developer Reply below: This is the best example of blaming me instead of carefully checking issues and apologize. Changing app settings should not affect past sales. Changing prices on Shopify should not affect past product earning. If the seller sold in past $100 item then I owe $100 for that order. if the price is changed in the future to $1 Million on Shopify end then I should not pay him $1 million for past order of $100. You app is still showing total due more than price changed in Shopify. I request you to check carefully entire ticket and discuss the issue before replying here.
Hi, Thanks for the review. But as we have checked on your store the issue is not with the app, you made some configuration changes after the order has been placed. Also you are making price edits to the products from the store, and then you are not syncing them to the app which is why the seller earnings differ as the product price is different in the app, as you have not synced the changes. We always recommend making product edits from the app, this way the chanes are synced automatically to the store.
The contact team is trying to get in touch, please do respond so we can explain more to you and clear the confusion.
Regards,
Team Webkul
Amazing APP, communication with the developers is good, they answer all my questions on time. I highly recommend this application.
I really like the integration of the app in my shopify store, it gives a lot of options and freedom and how to customize your service to sellers, the service that gives the developer team is very good and really helpful to fix difficulties. It's a good solution to have a marketplace and it is very userfriendly.
the only downside is that I need my seller space only in spanish, which brought me a lot of difficulties to get my full page in spanish for the missing translation but the good thing is that Neha very assisted me to help me to fix the translation but it took me 3 months to get it right and once i was ok the app updated to a new version and again I had to reconfigure the translation, which gave me headaches and it make me loose money because I can't offer my service to new sellers if the website is not in the right language.
However this is a good thing that the app evolves and that the app team is willing to improve their app and system. Once everything will be all set, I'll be fully happy ! Overall I am very happy and it really gives me the option to have a marketplace with shopify.