Overall rating
4.6
Counts per rating level
  • 80% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for transforming single vendor stores into multi-vendor marketplaces. They praise its advanced inventory management, customizable settings, and user-friendly interface. The app integrates with platforms like Stripe for easy payment processing and is noted for its wide range of functionalities. Merchants appreciate the responsive customer support and find it particularly useful for selling digital assets.

June 16, 2020

App overall is very good. Definitely a little expensive, especially with a bunch of add-ons, but very worth it.

The best part, however, is the customer service. The Wekbul team is beyond helpful and will get back to you in less than 24-hours (even on weekends). They have been incredibly patient with me and beyond helpful.

If you are worried about being able to not configure something, don't worry and just contact the team. Can't stress how great the customer service has been.

Find Your Farmer
United States
3 months using the app
November 23, 2022

this app has every option available that you would expect from a marketplace, so many features, it is actually overwelming at first, I spent around 1 week understanding the full capabilities of it, I contacted support with a few queries, many times, they were very fast at responding and took the time to explain anything I wasn't sure of. Looking forward to our long term relationship 5*'s from me, thanks guys

Influencer Markets
United Kingdom
3 months using the app
January 14, 2021

The app has great functions for multi-vendor selling and is easy to use and help from support is always informative and helpful.

CostumeBox Australia
Australia
2 months using the app
February 23, 2023

Great experience so far. 5-star customer service. English is simple and plain so sometimes a bit hard to understand but that's okay. Love this app and it has taken my business to the next level. Thanks Asim Hashmi for outstanding help with showing me how the feature apps work.

Note that it costs extra the more sellers you add. (Capped at $45 for unlimited sellers.)
Also feature apps cost extra.

AMD Touring
Australia
2 months using the app
June 5, 2015

Very nice, need to improve a little more, the road is good

Trimoda Atacado de Roupas Online
Brazil
2 months using the app
April 16, 2020

Hello, My name is Ignacio and I am from Chile. With some friends we start a web page where we sell Giftcards of small business of Chile (we dont charge them for this) and our goal is to help them.

The thing is, in Chile like every other country we are in a lockdown, so many business are not working but they still need to pay rent and salaries, so selling giftcards they can get the money now, and the customers can use the giftcard later.

The thing is, we need your platform to grow and help more business, especially "Multi Vendor Market Place", but we dont have the money to pay it because we are doing this for free.

Can you give us a license until the end of the year please?

We will be very thankful!

Our shopify account if ccardchile, you can find us in www.ccard.cl

the email of our platform is ccardcl@gmail.com

Thanks Again!

CcardChile
Chile
2 months using the app
Webkul Software Pvt Ltd replied April 16, 2020

Hi, Thanks for reaching out to us.
Please write us to the concerned team by email to support@webkul.com
Be Safe :)

May 9, 2022

The Webkul team is incredible, very responsive and helpful! I was worried when I ran into implementation issues and they got me set up right away, as well as assisted with customizations. Very happy with the service and support I have been receiving.

Market Stand Marketplace
Canada
2 months using the app
Webkul Software Pvt Ltd replied May 13, 2022

We're so glad to hear your amazing experience. Much appreciated :). Feel free to reach out to our support team in case of any queries - Team Webkul

January 24, 2020

This is a fantastic app. Highly recommend. First class customer support from Pooja!!
EXCELLENT!!!!!!

Zebbl
United Kingdom
2 months using the app
September 15, 2021

Definitely a very well-developed app with rapid and great CS support!!! No worries even if you are weak at coding, since the support team is very helpful and quick in response (usually within 1 day) that they will help you to deal with theme coding & interface coding. My company has ~300 offline vendors and we are gradually adding them online. And this app is very user-friendly that almost most of your inquiries can find an answer, and the app even provides user manuals and tutorial videos for both the admin and the vendors!!! I am just so satisfied. The only withdraw is that the app itself don't not include Chinese language interface (and most of my vendors are Chinese users), you need to install some translation plug-in (which I tried but does not work well) or to translate all the wordings of interface by yourself.

HKID Gallery|D-Barn
Hong Kong SAR
2 months using the app
August 26, 2019

We're trying the app but setting it up is time consuming and not really friendly. Also there are a lot of features that don't work properly. I was fine for a short while because at least someone was getting back to us when we had issues and something to fixe. After that dead silent. Additionally the app says that they provide 24/7 support but when we tried to contact them on Friday afternoon and follow up that contact Saturday we never received any responses. So it looks like they don really provide the "24/7 support" as the say. In the same line they only respond during normal office hours. So if there are not really consistent with that, with what else would they not be consistent. Great concept but we now have a big trust issues " Multi Vendor Marketplace"... Further, there seems to be a lot of features but the guides are not really self-explanatory, which means that it crucial to get help from the developer to be available for guidance, etc... but again it's difficult to really on them for this.... After, the hard work of trying set it up for over a week we now have to come to the conclusion to terminate the use of the app before the end of the trial

Notebook Love
United Kingdom
About 3 years using the app