Overall rating
4.6
Counts per rating level
  • 80% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for transforming single vendor stores into multi-vendor marketplaces. They praise its advanced inventory management, customizable settings, and user-friendly interface. The app integrates with platforms like Stripe for easy payment processing and is appreciated for its responsive and knowledgeable customer support. Continuous updates and improvements are also appreciated. It's particularly beneficial for stores with multi-vendor systems and is easy to set up. The app is recognized for its excellent functionality, service, and support.

November 10, 2023

I'm not even talking about the madness of the application, the customer service is impeccable.

SOUDRE
Burkina Faso
About 2 months using the app
Edited December 20, 2023

We've been using the multi-vendor marketplace application, and I must say, it's a valuable tool with a well-thought-out design. The customer support team has also been very supportive, which is much appreciated.

While the application is excellent overall, there are a few areas where some refinements could make it even better. Firstly, there's room for improvement in the grammar and spelling checks for the mailings. It would enhance the professional image of the platform.

Additionally, I believe there could be more flexibility in designing, editing, and modifying the templates. This would allow users like me to have greater customization options.

One feature that could be more user-friendly is related to the 'allow the seller to accept the order setting. It would be helpful if, when a seller clicks 'collect' on a product, the system automatically accepts the order if this setting is turned on. Moreover, it's important to clarify that this setting doesn't work when 'allow seller to fulfill orders' is turned off. It took me some time to figure this out, and clear guidance on this aspect would be beneficial.

The product table's columns for the seller's "order has been placed" are also very tight and auto-fit needs to be activated as it doesn't show up properly on the phone's email.

In summary, the multi-vendor marketplace application is undeniably useful and important. However, paying attention to the finer details and implementing these suggestions and much more... could further enhance the user experience and overall satisfaction with the platform.

RBN Business
Iraq
3 months using the app
September 22, 2023

The help team is great. They have been so great with getting the app set up for our needs. The platform definitely needed quite a few tweaks for what we wanted to create but having access to talk to the help team and ticket requests are responded promptly has made the experience great.

Made It Australia
Australia
4 months using the app
October 4, 2023

Just signed up and started using this app to build a marketplace site on Shopify to replace an old site we have on Wordpress. Only just started to set this app up, but it looks like it will work perfectly for what we need. We did encounter a small issue while setting up, but I asked on their live chat for some help, and they helped me immediately and resolved the issue within a few minutes! Great customer service and a fantastic app!

Kraftspace
United Kingdom
11 days using the app
December 28, 2023

Wirklich eine tolle App und ein tolles Support-Team. Der Support geht sofort auf die individuellen Bedürfnisse ein und versucht diese schnellstmöglich in enger Zusammenarbeit zu bearbeiten.

Die Funktion der App ist wirklich toll und wird ständig erweitert. Wer sein Shopifystore in einen Marktplatz verwandeln möchte, dem empfehle ich wärmsten diese App.

Cardstade
Germany
About 1 month using the app
February 12, 2024

I recently used the Multivendor Marketplace Shopify app and I must say I was thoroughly impressed with the experience. The support I received from the team was fast, and their customer service representatives were extremely friendly and helpful. I would highly recommend this app to anyone looking for a reliable and efficient solution for their marketplace needs. Keep up the great work!

Feature request:

1. Adding the Payoneer Payout feature to the Multivendor Marketplace Shopify app would be a valuable addition for many users.

Suggestions:

2. If possible, update your Dashboard to be more simplify and user-friendly.

Silhouettefile
United Kingdom
March 13, 2024

We were impressed by Webkul's team and their commitment to clear communication. After wasting money on clunky multi-vendor apps, Webkul's solution was a breath of fresh air. Not only was the user interface much easier to navigate, but it also scaled seamlessly to meet the growing needs of our partnerships. As with any new technology, setting up integrations require testing to ensure a smooth user experience. Webkul's team was exceptional throughout this process. They provided excellent support every step of the way, resolving any issues that arose promptly. We're incredibly grateful for their collaborative approach and responsiveness

Brewfits
United States
March 8, 2024

We can fully recommend this app for anyone who are starting, or considering porting over a multivendor marketplace to Shopify. They have configuration options or Add-on Apps of almost every potential configuration and integration issues that could arise from making the Multivendor App work seamlessly with Shopify.

The Webkul team has assisted us every step of the way to configure and integrate the App with Shopify as we are nearing our launch date.

United Network Marketplace
United States
September 22, 2023

The team is very responsive and will work during US evening-overnight times to complete tasks. The app is highly customizable to your needs and the documentation is smart. It definitely takes some reading to get everything the way you need it and is very complex so takes some fine-tuning to setup. Great support though so as long as you can be patient during the day (US user), they will answer you as promptly as they can.

Disc Buy Sell
United States
About 1 month using the app
September 4, 2023

I really appreciate how responsive, patient, and kind the customer support team is for this app.

The app is great and lets you customize basically every detail, which I love. But this can make it seem a bit overwhelming at first. So it is very helpful to have a customer service team that is responsive and knowledgeable. Also, they have done a great job of creating blog posts and FAQ pages. You can tell they have a lot of experience in making apps and have really anticipated the user's needs.

The one drawback I've found to using this app is that the menu doesn't appear on the Seller Dashboard/Portal/Website while using Chrome. This is unfortunate, as Chrome is one of the most popular browsers. I've found a workaround where the menu appears if the screen is reduced to 70%... but this is quite small. Hopefully, this is something that will be fixed in the near future.

But overall, I am very pleased with the app and customer service team.

North Westwood
United States
2 months using the app