G | translate

G Translate has a Great support. Ella was extraordinary and helped us a lot. Thank you very much! we recommend this app.

First of all, this is not a free app at all, if you want to translate your page into other languages you have to pay for it. I am actually giving a 1 star because this is the mininum rating. I have been waiting for over a week to solve an issue with content translations and widget positioning, but everytime i´m getting the same message: "someone will attend and check your issue ASAP". They seem to have many operators as everyday i receiving the same response but from different operators, but nobody do anything to solve your problems.

Very easy to use an application, and Borya is very professional, very patient and helpful to solve all problems, I am very satisfied

I enjoyed the features given in a free mode. I hope to use it in order to give my customers an enjoyable experience inside my store. Also the attention provided by Seda was professional, kind and with too much detail, provided in a fast way. Thank you Seda for your help!

I was looking for a tutorial to change the place of the widget in my store (https://babyholidaysuruguay.myshopify.com/), contact the team through the chat to ask for one and Borya kindly responded and told me he will do it for me. In just a few minutes my problem was solved and all I did was to ask for help. Best support team ever. Thank you very much, hope you keep up this work.

The reason this gets only 2 stars are 2 main issues : 1. Way overpriced (when you think shopify costs $30 per month for a vry extensive system and platform) - this at the same cost after any useful addons are selected also at very close to $30 is a bit of a rip off - this is $350 per year... which once setup doesnt mean any work from them or any ongoing heavy use like complex software. The price should be around $10 per month (or $100 per year) with all options - that would be actually reasonable. 2. It translates all the urls into foreign language special characters - which is firstly useless and not relevant for google or seo (google sees non special characters exactly as the same and word are the same) and secondly a nightmare to copy and paste into other systems, share to others (looks ridiculous) and use as hyper links in extrenal links etc. Upon questioning them and suggesting this be changed by defauly - the response was clearly they are not bothered and i would have to manually edit 1500 pages of the site if i wanted to... The app overall works ok - but these 2 factors above make it both a rip off and frustrating to use. Oh and they have this strange system of pasting some extra code after a url of your site so you can edit that site - but dont make that obviously anywhere in the app or the app settings!! you have to go unting for this in some help page... crazy. The whole app has potential but needs much better people running it and using logic on its interface....

The APP is very good and the setup is very simple. Ella, the customer service staff, kindly helped me solve the problem, The app's free plan is also powerful, but a paid plan is recommended because it's more SEO friendly

I was in the dark and didn't understand what I needed to do (English isn't my first language). Ella on support is great! Got the help I needed!

Borya has helped me with some set-up changes and it made it a lot better for my clients. Honestly, it was one of the best customer service experiences I have ever had. Now it is all working! The help desk is available and helpful. I have a large website so it will take some time to translate, but now that it is done I am very happy!

hi! I appreciate your work and thank you for offering the app. I would like to send some feedback regarding the font. I find the Vietnamese font isn't optimal and not consistent. You may want to consider a different font ( use maybe Montserrat) Thank you