G | translate

I was Scammed ! I tried the app, and remove the extended functions before the end of the trial period BUT I was Charged 37.99$ anyway. I immediatly wrote to the support team and NO Answer. I will alert Shopify Team ! :((((((
This is unacceptable

Can't remove from store. Unistalled and the widget remained. Support works 9-5 Mon-Friday so basically stuck with it for 3 days

Customer service is non-existent. They do not reply. App created duplicate pages, and we can't get rid of them even after deleting the app

Es increible llevo 15 días con el plan de pago para lograr obtener las SSL y cada día dicen que el problema es uno distinto. Lo modificamos y sigue sin funcionar, La peor atención al cliente que me he encontrado de todas las Apps de Shopify

After months with this application ... my verdict is: ineffective service WITH HUGE ERRORS

You can find that your website shows the word "SEXTOYS" and you don't realize it until a relative of yours tells you ... (and no, there are no sexual content products on the website)

I've been with this application for a few months and now I'm definitely going to switch it as soon as I can.

Firstly, they don't add "reflang" tags by default, which is very important for international SEO (and especially if your target multilingual country). SEMrush helps you detect this error ... because GTranslate already told you that it even says "no need" (that answer is unproductive)

Second and WORST: I find a bad and unpleasant translation made with the word "sextoys".
I contact them, and they tell me that it is because the option "centralized system" activated by default appears, and that activating it will no longer cause such rare translations (they are translations made by other people with the same Gtranslate application and that serve as a basis data for the Gtranslate application). Come on ... someone with a bad idea set about doing those kinds of translations that really are not, and thus affect the entire network of websites with GTranslate. Imagine .... because the word translated "sextoys" was ... PRODUCTS.

So,... PRODUCTS = SEXTOYS

First of all, this is not a free app at all, if you want to translate your page into other languages you have to pay for it. I am actually giving a 1 star because this is the mininum rating. I have been waiting for over a week to solve an issue with content translations and widget positioning, but everytime i´m getting the same message: "someone will attend and check your issue ASAP". They seem to have many operators as everyday i receiving the same response but from different operators, but nobody do anything to solve your problems.

I Use this App because I start, but after a few months, I wont hesitate to change. Poor App, poor service......zero star from my experience. I even recommended Shopify to don't have them in their list.

Terrible Customer service. We have over 6 globle websites, I reached out to customer support to get a better understanding off their SEO. BORYA WAS EXTREMELY RUDE AND OBNOXIOUS. Very degrading and when I told him how rude he was and that I will make sure I write an email to the CEO of the company, all off their apps across my sites were blocked and I was unable to install or communicate with them via chat. Terrible experience. I will never recommend this app!! terrible

They keep charging me even though I uninstalled the app and I have no idea how to turn it off ! The process should be simpler as small business owner do not have time to deal with this.

I wouldn't recommend this app for website translation solution We moved from WEGLOT to GTranslate for a more cost effective solution. The support at GTranslate haven't helped get either of our 2 sites over the line. Lots of Canonical issues & Href issues causing errors in search console. Their technical support just keep telling us to wait but were in no idea when this will be solved. Our traffic has dropped over 70% since moving from Weglot to GTranslate. Were hoping they will solve this other wise we will have to revert back to WEGLOT will take another few months to reindex. My opinion is to use WEGLOT until they get their app and support up to speed