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Thank you to Ella who helped me with a personalised design. Very attentive to detail and also patient.
Great support and fast problem solving. the easiness of the app is great for a fast set up. We had a problem and the support solve it very fast.
With the great support provided by Ella, I was able to fix the language selector on my site. It dissappeared and Ella could quickly find the solution by editing the embeded code.
The apps works, but not on all fronts. It doesn't (automatically) translate reviews from the Yotpo app (like with the rest of the site) via the ''Auto switch to browser language'' function. Only when you refresh the page or reselect the country flag. Also this Yotpo app review text is not a fixed content (section) of the website itself - it is not visible when editing the site from the frontside (creating extra subdomains will not work in our opinion), so we had the feeling the text 'initially' stays locked when someone is visiting the page for first time. We have asked the Support team of G-translate to get this fixed/unclocked.
We asked for help, and been told if we upgraded our subscription plan to paid (again) we would get the help. But once we have done that, it turned out (almost directly) it could not be solved.
It makes it a bit sad because we already made it clear from the beginning we already have subdomains via Translate & Adapt and showed screenshots of it as well. So they could have known and advised us earlier instead of advising to get paid plan first. Therefore it makes it a bit less experience. If it can be looked at and fixed properly then we would be grateful
I tried almost all of translate app on the shopify. I think that GTranslate is the best, most logical structure. GTranslate gave a lot of possibilities to my store. Support competent and very helpful ! thanks a lot Ripa, Ella, Elen and others ;-)
Suzan was incredible, helped me with my issue that I had with the translator not working on my site.
once again Lilit save me... and help me to customize the translate and explain me how to do it with a lot of patience and courtesy.
Susanna's service is great, although this plugin may affect my internet speed, I still choose him. very prompt service
I'm very thankful to Lilit, she's very nice and helpful, helped to solve a very tricky issue in a short time:)
I recommend this app. The customer service is very efficient. Ripa offered me very quick and personalized assistance!