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I have just installed this app and I needed some help to do this. The customer service person Ella was absolutely great. She really answered all the questions and did all the necessary changes in shopify to my specifications. Thank you Ella for all your wonderful help. Update 07-04-2020, still excellent customer service Ella
great app and great customer service thanks to (Lilit) she was very helpful fixing all the issue with my theme in no time.
Susie provided first class help and even went beyond what was expected. Many thanks, great app and super helpful.
I spent too much brain power looking for a solution to having language options for my site. I had thought of using an app but the ones I came across that had good reviews strangely said that translation was not part of the process. My other concern was having the navigation buttons and cart rigmarole also translated. The apps I investigated did not take care of this.
I got a good feeling for this one and liked the reviews pointing towards good customer support so I thought if sh*t hits the fan at least I can communicate with someone to resolve or bail out in a safe manner if it does not work.
This app worked...and worked beyond my expectations. I did have an issue setting it up and I went straight to chat support easily accessible from within the shopify site admin and Ripa came along and fixed it all up. Access to coding was requested which I had no issue accepting and I was glad I did. I went away and came back to see it had been set-up for me. And here is the cherry on top..the translation for every single nook and cranny was done. How well the translation is I would not know yet, but at least its there for a native speaker to check and correct and this makes their job a lot easier than starting from scratch. Is every nook and cranny covered? well it sure seems like it and maybe I'll come across parts that are not, but that will not be an issue for me because the majority core of it all seems to be covered. I honestly did not expect as much from this app and I am extremely happy with how it has all turned out, and the support is the real winner because it gives confidence. Installing apps generally makes me nervous.
A massive thanks to Ripa who diagnosed the problem I was having very quickly and solved and set-up purezees.ie in Italian for me. It looks great :-)
Follow up day after: had an issue with non connection. Got in touch with Ella at customer support who sorted it out quickly.
Il supporto ricevuto da Ella e da Arshak è stato soddisfacente, hanno tradotto anche i testi che provenivano da altre app di terze parti in pochi minuti e mi hanno dato delle linee guida molto facili da seguire per le traduzioni di notifiche via email. Stupendo!
Really easy to setup and excellent customer service! They were extremely helpful to change the position of the widget and it seems to be working great. Thank you guys for the excellent help and support Highly recommended to anyone who sells globally!
Good customer support that helped with formatting + setup. Easy editing, translations are good but not amazing.
Suzan is the best customer support i have ever had. She is the real gem to gtranslate. *******************************
Everything is fine ..but If you just add to Edit or replace words or sentences as an option in app ! that will be much greater !
I am using this aap for translation its very good specially the support team is amazing (Thank you Ripa for excellent customer service)