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Suzan went above and beyond to help me deal with a small issue that popped up in the installment of the app on my store. Mind you, I currently have the free version of the app. I will not hesitate to upgrade to a paid version when I will need to. Thank you Suzan :-)
No matter what can better than leave a review to say Thank You for their Excellent support by the CS and I.T. teams. Even I'm just using try version.
Lilit was a great help! She expeditiously added the CNAME for me when I faced issues trying to do it myself. I will use this app to help grow my business internationally!
In the beginning, I had some troubles but now Everything works fine thanks to Ella! she was a great help!
thank you ella for all your help, couldn't have done this with out you . hopefully now i will be truely global, THANK YOU ELLA
By far the best translation app I have come across compare to others that has totally messed up my whole website
Been using the app for a few months, there's a lot of bugs in this program, all the number in my site will turn into XNUMX , I've contacted the CS a few times , and sadly this problem cannot be fixed. The cs also mentioned that "We know about this issue and it's in our roadmap to change the translation logic, however due to it being a fundamental part of the current translation and text parsing algorithm, we can't give a time estimate as to when this change will take place." if your website original language is in Chinese, this bug will appear on every single page of your site and they won't be able to fix it , so avoid using this app if your site language is in Chinese.
Thanx for the help Borya and for the app.
He helped me a lot with this app because there was some small problems where i wanted my translate/flags and also because Im not a "DNS nerd".
I hope it will looked perfect tomorrow after Borya will work with the design right now :)
Easy setup and great responsive support. Lilit helped me out with a 'cosmetic' request in no time! We will use this app for a store with a global audience.
UPDATE: I see the paid version has increased its price. I still see bugs that bother me and I don't like that the price is up while the quality is still questionable.
The app is the best value for money option to translate your store. It has its issues, but they are mostly technical I guess due to the fact that it's not so easy to integrate with the themes and the other apps. However, with the help of the great support (Borya, Sergey special thanks to you guys) you can have everything you need fixed.