G | translate

The team help us immediately and it was very hard and complex to help us!!! We are very satisfy with this app and the service!!! Thank you again Susanna for your help!!!

After long research and so much mixed information available around. I did a test run with G translate, on a PAID plan, avoid the FREE plan (NOT worth it at all)

PROS:
- Costumer support, super effective and sorted out fast everything i threw at them.
- Easy to setup, if you have some basic internet know-how.
- Editing with in-context edit, actually was surprisingly easy and intuitive.

CONS:
- BIGGEST FLAW in my case, i was trying to translate the page from english to my native language Portuguese, from PORTUGAL, and most translations come in Brazilian... Huge set-back.... and NO, its not the same language!!!

- First time everything looked and worked flawlessly, although second day on editing i started having issues where the translated domain only translated parts of the site.

- Re-Captcha error it kept oin thinking i was a robot so it made impossible for costumers to create an account!!!!!! i was told by the support i coulnt do anything other than trying for the google developers to bypass the captcha... THAT SOUNDS HARD TO SORT OUT (i didn't even try to be honest)

- Noticed that some of my edits were overwrite by the auto translate function after i manually edited it (at least thats how i think it kept changing for)

VERY IMPORTANT!!!!!
Do a backup of your theme before installing in order to avoid the app "left-over" code in it! in case you change your mind.

I do recommend the app if you have website with simple text to edit and not many pages and sub directories and so on...

I only used the app for 2 days, and i don't think it was worth to keep on trying to make this work as I'm not on the "time-wasting plan" and i want to things to work exactly how they are intended to when i want, or don't at all...

Hope this review help others as myself, are on the chase for a working and trusted translating app!
Good luck!

Good apps and if you have any problem, they help you thanks to live chat.
Thanks to Ella and Susie.

I change my review to 0 stars, in one month these guys have put 2 serious bugs on my website, making it impossible to order through the french website (which is more than 40% of sales.)
They are not even notifying you when there is a bug, you have to check every page of your shop every day to be sure it's working with their service. I truly not recommend this app, it's not reliable.

Ella is TOP! She provided me with all the support possible in a very short time! I needed some changes to the language flags and was always helpful.

Just received assistance from Borya and he was very informative and patient, we open in a few hours and needed to ass translations immediately and he was very helpful!

I had a problem concerning How do i add CNAME records in DNS manager? Good support from Ella :)
I am waiting to see the page translated, hope for a good result.

This app is the easiest app to be able to sell globally in the local language with SEO to be able to rank the product well abroad. Super easy to install and set up in minutes. Susanna from the support team was able to carry out my individual requests in record time. it's really great and uncomplicated. Many thanks Susanna and the whole team of the app :) German Diese App ist die einfachste App um Global verkaufen zu können in Landessprache mit SEO einträgen um im Ausland Produkt gut ranken zu können. Super einfach zu Instalieren und in wenigen minuten eingerichtet. Susanna vom Support Team hat meine individuellen wünsche in Rekordzeit ausführen können. es ist wirklich toll und unkompliziert. Vielen Dank Susanna und dem gesamten Team der App :)

Ella was fantastic!
Really patient with me, perfect attitude, super professional, fast support!

Many thanks Ella!! Keep it up!

Recién descargada y aprendiendo a utilizarla. Al principio ha sido un poco complicado pero el servicio de atención al cliente ha sido excelente. Doy las gracias a ELLA por ayudarme durante este proceso, sin su ayuda no hubiese sido posible.