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CS is very helpful! they can directly create a collaborator account to help me setup all the things!
Great & cheap app comparing to other language apps. This is the best one so far. They automatically translate everything & you can also edit translations on your own. The service & support is great. Lilit is amazing, she helped us really good set up the app properly.
I love that you are actually one of the few apps, that allows a full translate with multiple languages without upfront payment pr. month. And that you have the option to get a subscription later for more options. Perfect app. 5 stars from here.
App had some teething issue to get working on our site as our theme meant the language selection overlapped our logo but their app technician Ella made some adjustments to our CSS file. The help she gave was over and above the call, was impressed with speed and effectiveness of her work. Ella remotely accessed our coding (after requesting our permissison first via Shopify approved 3rd party access portal). Highly recommend getting the app and if you have any issues just ask them to help!
I really love the app its perfect and helpful .. ALSO I WANT TO MENTION A SPECIAL THANKS TO Ella FROM THE SUPPORT WHO HELPED ME A LOT AND WAS SO PATIEN WITH ME .. he have done a perfect work including and editing the language in my header menu and set my new subdomain ! am really so satisfied thanks a lot ELLA
The APP does not translate the check out process which defeats the whole purpose. Very sad because everything else worked fine without complications.
excellent service from Borya! Really thoughtful of him to put in the extra work for all our stores. Much appreciated and we will now install this on all of our international stores
I have spoken to an incredible person today from GTranslate her name is Ella . Ella has helped me for a few hours and I so appreciate her expertise, her patience her knowledge. I needed to set up this app so my store was converted into different languages. Ella was just amazing and so very patient. I would highly recomend this app as the customer service is so good. Thank you so much Ella best wishes Jenny
Borya was really patient with me. I ask for many changes and had specific needs. It would have been great to do it myself because it was hard to explain and needed to send print screen. Good job.
I have just setup the basic package and encountered quite number of issues. The online CS support is super! The representative, Ripa, is very professional can clear all my doubts and questions at once.