G | translate

ITS NOT WORKING PROPERLY YOU HAVE TO CHECK EVERYTHING BY YOURSELF AND KEEP INFORMING THEIR SERVICE FOR ISSUES. (Very slow service takes too long to find solutions if they find..)
I added 4 languages to my store, paid pack of 20 Euro. I start ads but for 3 days no sales. I checked then what is going on and I saw that many places on the website were not translated.....especially CHECKOUT PAGE. Keep on checking your sites IF YOU CHOOSE this application because its not working properly. I lost a lot of money in ads because of G-translate.
I send them all the issues waited for 2 days and nothing happened I am still waiting to FIX THE ISSUES.
Also they don't check PC to Android view of website. For example something that is ok and is translated at PC view its not working at Android. Another crazy issue that my clients told me since its something you believe that the apps technicians could check.

I really have no idea how they get to 5 stars. The auto translation is convenient but then not everything can be translated. If you use other Shopify apps like a countdown timer or pop ups, they won't translate it. You can request their developer to program it for you, which is what I did. After 2,5 weeks, still not fixed. I gave up. I switched to langify which is a little more pricey but it gives me full control to do everything by myself, any single bit of the website can be translated. I cannot wait 3 weeks each time I change something on my website... Also the customer service seemed overwhelmed. I've even sent a PDF with screenshot to show what needs to be fixed and the customer service contact couldn't even tell me the status of it... she also didn't pass it over to the developer, so I was in touch with the developer and send it over again. Nobody tracked the progress on my issues but asked me to verify what was done, what wasnt and to tell them "to speed up the process". Is that customer "service" ?!

Lilit was a great help! She expeditiously added the CNAME for me when I faced issues trying to do it myself. I will use this app to help grow my business internationally!

In the beginning, I had some troubles but now Everything works fine thanks to Ella! she was a great help!

thank you ella for all your help, couldn't have done this with out you . hopefully now i will be truely global, THANK YOU ELLA

ok app but difficult to set up and their live chat is not always avail which is red weird. if someone dies not respond i will not be using. its confusing

Easy setup and great responsive support. Lilit helped me out with a 'cosmetic' request in no time! We will use this app for a store with a global audience.

Ella was very useful to help me install the App !
The custom edit is easy to achieve!
Good App for translation

Thank you very much for this wonderful shopify app to use in my online shop for translation all of my visitors

I am glad that I changed the translation app and started to use gtranslate. I have several needs. Ella from the team was very helpful and she helped me in every aspect. Highly recommended