G | translate

These guys and gals keep going untill they have solved it. And they are very reachable. Love it! Also the possibilities are bigger with this app as with other apps (such as url translations etc).

What this app has done has been to scare away all my clients and make me feel ashamed. This is because he has translated into Spanish the names of the people who wrote reviews with swear words such as "bitch", "shit", "Damn it", "North", "Arkansas", "British car club" "Law degree" ... ?????. and other words that had nothing to do with a person's proper name or nickname. It also changed me and deleted all the icons at the top of the page. It was a total lack of control and until I realized this error a few days passed. When I brought it to the attention of the GTranslate customer service they told me that they could fix the icons and it is true that they could be seen later. But with the other thing that was really more important, he told me that if I didn't use the paid version they couldn't fix it.

very good service, free app, Yana is realy helpful :) thank you !

Le service client est incroyable , j'ai eu un petit soucis de lien cassé , j'ai utilisé le chat , j'ai dabord parlé a Ella , ensuite a Sergey , ils ont prit le temps necessaire pour resoudre mon probleme , je donne 10/10 a cette appli et a son service client

Very good app.
Thank You!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

The team help us immediately and it was very hard and complex to help us!!! We are very satisfy with this app and the service!!! Thank you again Susanna for your help!!!

Can't believe this app is for free, just for the support I've received, I want to thank Lilit for being patient, I really appreciate it.

After long research and so much mixed information available around. I did a test run with G translate, on a PAID plan, avoid the FREE plan (NOT worth it at all)

PROS:
- Costumer support, super effective and sorted out fast everything i threw at them.
- Easy to setup, if you have some basic internet know-how.
- Editing with in-context edit, actually was surprisingly easy and intuitive.

CONS:
- BIGGEST FLAW in my case, i was trying to translate the page from english to my native language Portuguese, from PORTUGAL, and most translations come in Brazilian... Huge set-back.... and NO, its not the same language!!!

- First time everything looked and worked flawlessly, although second day on editing i started having issues where the translated domain only translated parts of the site.

- Re-Captcha error it kept oin thinking i was a robot so it made impossible for costumers to create an account!!!!!! i was told by the support i coulnt do anything other than trying for the google developers to bypass the captcha... THAT SOUNDS HARD TO SORT OUT (i didn't even try to be honest)

- Noticed that some of my edits were overwrite by the auto translate function after i manually edited it (at least thats how i think it kept changing for)

VERY IMPORTANT!!!!!
Do a backup of your theme before installing in order to avoid the app "left-over" code in it! in case you change your mind.

I do recommend the app if you have website with simple text to edit and not many pages and sub directories and so on...

I only used the app for 2 days, and i don't think it was worth to keep on trying to make this work as I'm not on the "time-wasting plan" and i want to things to work exactly how they are intended to when i want, or don't at all...

Hope this review help others as myself, are on the chase for a working and trusted translating app!
Good luck!

The customer service is on point, Borya has helped me setting up the app, i recommend every store owner to use it

Good apps and if you have any problem, they help you thanks to live chat.
Thanks to Ella and Susie.