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So far, GTranslate seems to be a better automatic translator than other apps I've used, and it translates URLs too! CSR Seda was very helpful in steering me through the complications associated with trying to create and cancel an account from their website before working from within Shopify. Don't make the same mistake as I did - even though the setup options on the GTranslate website seem to allow for a Shopify install, it doesn't work - do it from the Shopify dashboard. HB
Elia the help center was fantastic,she helps me a lot
was nice talking to her
I hade an issue with payment for a mistake I forgot to cancel the app before the trial ends
i explain to her I canceled because I did not make any sale
not only she asks the refund for me
she even suggests me to put back the app
i will definitely suggest this app
thank you again elia
Ella was really helpful and efficient. I am really pleased with the support. I really like the app so far.
The CS is really amazing, especially Ella, she has been a great help for me these few days, if you want to have your site translated in different languages without going through all those troublesome editor and at the same time having professional and timely customer service to deal with your problems, GTranslate will definitely be your pick!
The app is great and very smart, you can automatically translate your website in tons of languages: it's really rapid and intuitive. I also used the support which is very fast and Ella helped me a lot in doing some changes in my site. She was very patience and helpful
Support for setting up the app for the first time was great thanks to Ella and Borya! Need some more time to test the app.
I needed some help with dns setup and received fast response and great support from Ella.Definitely recommend that app
fast translator and easy thanks to Lilit :) you have been so helpful, and everything is perfect now
I really recommend this app, but I also need to mention this: I'm not a fan of the switch from regular to paying version. The translations in the free version were almost all good, except for one which was too bad to keep, so I went on to the paid version, and the translations were all completely different, because it's "neural translations". The fact is, I had to go through the entire website to fix all of the translation mistakes made by this, so I spent a whole day on this. There is room for improvement. Service is really quick when there's a problem, so that's good, and the interface for text change is great, too bad it's tainted by the small starting issue. I would still definitely recommend the app as stated.
I used the app it is very useful to see how people interact with your site and helps improve on the user interface side and design as well as the web flow. Can you make it possible to edit the color of the drop down menu option.