評價 (1,976)
調整搜尋範圍
-
根據評分
I was looking for a tutorial to change the place of the widget in my store (https://babyholidaysuruguay.myshopify.com/), contact the team through the chat to ask for one and Borya kindly responded and told me he will do it for me. In just a few minutes my problem was solved and all I did was to ask for help. Best support team ever. Thank you very much, hope you keep up this work.
The reason this gets only 2 stars are 2 main issues : 1. Way overpriced (when you think shopify costs $30 per month for a vry extensive system and platform) - this at the same cost after any useful addons are selected also at very close to $30 is a bit of a rip off - this is $350 per year... which once setup doesnt mean any work from them or any ongoing heavy use like complex software. The price should be around $10 per month (or $100 per year) with all options - that would be actually reasonable. 2. It translates all the urls into foreign language special characters - which is firstly useless and not relevant for google or seo (google sees non special characters exactly as the same and word are the same) and secondly a nightmare to copy and paste into other systems, share to others (looks ridiculous) and use as hyper links in extrenal links etc. Upon questioning them and suggesting this be changed by defauly - the response was clearly they are not bothered and i would have to manually edit 1500 pages of the site if i wanted to... The app overall works ok - but these 2 factors above make it both a rip off and frustrating to use. Oh and they have this strange system of pasting some extra code after a url of your site so you can edit that site - but dont make that obviously anywhere in the app or the app settings!! you have to go unting for this in some help page... crazy. The whole app has potential but needs much better people running it and using logic on its interface....
Have not seen the impact of the app yet, will update later but the support from Lilit was brilliant was able to setup in no time. Thank you.
Borya has helped me with some set-up changes and it made it a lot better for my clients. Honestly, it was one of the best customer service experiences I have ever had. Now it is all working! The help desk is available and helpful. I have a large website so it will take some time to translate, but now that it is done I am very happy!
hi! I appreciate your work and thank you for offering the app. I would like to send some feedback regarding the font. I find the Vietnamese font isn't optimal and not consistent. You may want to consider a different font ( use maybe Montserrat) Thank you
i recommande this app i receive a really good and fast service from RIPA she connected to my store and help me to set my account thank youu :)
Yes, the app is fantastic at translation. Also, their customer service is outstanding. Our link was not properly redirecting, and Lilit was able to fix the issue super fast. Thanks again Lilit!
Suzan was great, second time that the team helps me, I asked Suzan a difficult task but she got it done! Love your app even mor
I used this app is very good and faster than I think, but if you take care of design it will be better just a little bit.
Easy to use and great/quick support, even via live chat (dealt with ELLA).
Hope it stays that way because it's definitely a must-have for international stores. Update: Still think the app is a must-have, although they are sometimes having server? issues. Anyhow, their support team is great