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Very friendly, responsive and helpful!
I recommend them 100% - they also have a very competitive price!
Will edit my review with video if I can ;)
Very good customer service and support with some no charge coding fixes to make the app work with my theme. ELLA is the best!
This app is all you need if you don't know anything about coding. Their customer service is both super helpful and efficient. Ripa was great helping me customise the widget on the website. So worth it !
Just received assistance from Borya and he was very informative and patient, we open in a few hours and needed to ass translations immediately and he was very helpful!
Thanks to you I was able to make my store international in just a few hours!
Ultra reactive and ultra competent support I recommend you 1000%.
Thank you so much!
Great app! Suzan from their customer support even setup my CNAMES for each language. Very useful app, great execution.
This app does help small businesses a lot to save cost and time to translate the whole website. Thanks for Ripa's help. She is a genius and what she does is amazing. She answers quickly. Thanks for her help.
"I used the basic version of the template and during the installation process, the translation bar kept moving along with the screen. I tried writing custom CSS to fix it, but after many attempts, I couldn't solve the problem, which became my headache when it came to website design. I turned to the technical support department and received help from Ella. She helped me achieve the perfect result I wanted on both desktop and mobile platforms. I am very grateful because otherwise, I wouldn't know who to turn to for help, but she quickly solved the problem for me. Thank you very much, Ella! Your technical support is amazing!"
The paid version of G-Translate is good to translate the whole store including the checkout page but not the whole liquid code. If you, like me, are trying to combine this app with translated emails and/or Upsell Apps with the translated trigger templates I do NOT recommend this App. Firstly I had some bugs during the installation process using the DEBUT THEME (very well know liquid code) and the G-translate team was amazing in helping to solve most of them:
-Elen helped me to fix an issue related to the dropdown G-Translate button and gave me some nice advice.
-Arshak helped me to fix an issue related to the bugging product images and also fixed another translation that I didn't notice.
The whole staff of G-Translate was very kind and helpful during the installation process and because of their help, I give 3 Stars. On the other hand for the G-Translate application, I do NOT give ANY star because I lost 1 week trying to get the whole sore translation fully working and it still does not work properly. Right now my company is moving to another FREE app that we've tested and know for sure that covers all these translation issues that the PAID version of G-Translate do NOT cover.
I had an issue with the app an Lilit helped me very very fast. Thank you very much. The app is great !