G | translate

I dient have the best experience with the app itself but ELLE from support really helped me for hours to bring it to an acceptable state.
Thank you very much Elle and sorry for taking so much of your time :)

Some things could be done easier. For example, I cannot create the rule for a 2-character word, so I have to change it manually everywhere. The selector could have more design options. Still, it's a good app provided that it's based on a Google Translate engine. I had an issue with relocating the selector on top to the header row. Their support on behalf of Susanna, Elen, and Ella was very helpful in terms of correcting all my remarks to my satisfaction. I didn't give 5 stars as it feels like there are some things that could be improved. Still, the app is reliable enough and worth installing.

I have just downloaded the app. The team seems to be top . Ella was very reactive and made a nice configuration for me :) . Everything was not yet translated automatically. Hope it will be not too much...

really amazing app. I was apple to translate my spanish website to many languages almost instantly. And the technical service helped me to modify the position of the selector. 5 starts

Ella with G | Translate did a great job with a couple of issues I had concerning the positioning of the widget in both our mobile view and desktop view. Fast response time, and highly recommended!

WARNING!!! NO EXPORT FUNCTION AVAILABLE IF YOU DON'T WANT TO CONTINUE USING THIS APP! They steal your translations and keep it! Use other APPs!

The answer of the APP developer (export possible) is obsolete. Support of GTranslate answered that there is NO export function. This APP is dangerous. Even support doesn't know important things. We recorded the conversation for proof.

Take care! Shopify customers are tricked by the payment possibilites. You have to pay MONTHLY the higher rate even there would be a possibilty to pay YEARLY through the Shopify system. Not fair! Other Apps offer better prices with yearly payment. Customer service is not like we are used to (if the company gives wrong information on their pricing page, they have to give better price, it was their mistake!).

Reply to reply of developer:

Please inform Shopify customers CORRECT on your PRICING page and inside your Q&A. I stated this to you already - but you didn't care about that - so you want to mislead Shopify customers again. How awful!

UPDATE: Server overload by GTranslate. Our sites were not reachable! Not very serious service. Hopefully better. Look for other Apps ... there are sure better ones.

LILIT WAS VERY PATIENT AND PROFESSIONAL I AM VERY HAPPY WITH WHAT SHE DONE THANKS AGAIN FOR ALL YOUR HELP

the chat support is nice, milena helped me solve all my problems. the app itself is good.

Such an awesome product without restrictions. We were using another app that has the limitation of converted words but this one is unlimited. Customer service excellent :)

costumer service is awful, they don't even know what they're doing and they keep on telling you a bunch of lies, I have requested many times a refund and they keep prolonging the request, also this app does not support auto translate, your costumer has to enter their preferred language in their drop down menu which floats around your website like if it was 2005, it makes it look very unclean , don't recommend this app at all