G | translate , 1,930 reviews

Overall rating
4.7
Counts per rating level
  • 88% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its accurate translation capabilities, enhancing global customer engagement and conversions. It's user-friendly with a responsive support team. Despite occasional slow service and translation issues on the checkout page, the sentiment is predominantly positive.

Edited May 5, 2020

The best customer experience i've ever made.
after my request, lilit from the customer service helped me within a few minutes...
Thanks Lilit!

HOLZBRÜDER
Germany
3 days using the app
May 28, 2020

Quick, Great support from Ella when i needed help! Can't fault my experience and will recommend to anybody

The Baby Bootique
United Kingdom
3 days using the app
August 26, 2019

I asked for support on making translation panel seem better in website. Support engineer Borya made an excellent work and the result was amazing. Thank you

TreviCouture
Canada
3 days using the app
Edited July 29, 2020

Translations are not very accurate, it just gives a general idea of what the text actually means. And it doesn't give you the flexibility to make any changes to the translations. But the drop down menu looks very nice.

When I had an inquiry about a placement problem with the dropdown Ripa and Ella were extremely helpful in making the adjustment.

Boutique La Villa
Canada
3 months using the app
April 24, 2020

Currently using gtranslate to able to reach multiple customers in different regions. Thanks to the professional and swift help of Ella, I'm able too do this !

TASTEWARE
Belgium
About 2 months using the app
March 15, 2022

I would like to say that I finally found an app that works, to mention is the good customer service, ASHKHEN thank you very much for your help which was essential for me.

Importerium.com
Switzerland
3 days using the app
September 23, 2021

I encountered some problems at the beginning,ELEN☀️ has been helping me solve the problem and was very patient throughout the whole process. I am very touched and very grateful to this dedicated customer lady.

advanrideworld
China
About 2 months using the app
Edited September 16, 2021

Until someone creates an app which translates from Google as they do, you have to be with them... After that I strongly believe they will not have any customers left. I had troubles with updating only one wording! The customer service person told me to go to paid plan. Yes i did... And then nothing changed. I told them to delete url s they created. They did nothing... What they only say is paid plan paid plan bla bla . Nothing changes in paid plan!

Sepet Sarayı
Türkiye
2 months using the app
May 17, 2021

after hours to try to understand I was able to solve the problem thanks to the support of Ella who is very patient even with those like me who are not very experienced

sensenothanks
Italy
2 days using the app
February 15, 2020

Ella has been really helpful, had a tiny issue about the DNS but she fixed it in less than a minute. This app is so essential for brands. Recommend it.

ÇHANELIA
United States
2 days using the app