Reviews (1,976)

Overall rating
4.7
Counts per rating level
  • 88% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective translation capabilities, noting its ease of setup and seamless integration with Shopify. It supports multiple languages and offers robust, customizable features. The app is praised for its reliability and quick performance in translating content. Customer support is also highlighted as responsive and efficient in resolving issues, enhancing both user experience and functionality.

September 21, 2019

Doesn't translate cart info either emails. Translation not very good, i got better results directly on google translate. Have to edit every page. Widget doesn't look good (low res) on web site.

François Lambert
Canada
4 months using the app
February 9, 2021

I would say that I didn't like the fact the widget is not easy to place on the homepage, unfortunately. Also, I didn't like the fact that I couldn't have the english canadian and french canadian languages. For the overall experience, this app is quite easy to use and to install! Thank you and have a great day! :)

𝐂𝐇𝐀𝐋𝐀𝐒𝐎
Canada
4 months using the app
Edited October 4, 2020

The best customer service ever. You customer service is amazing, he helped me until i got what i asked for. Thanks Borya for your help today all the best

EXECTRIC
Greece
4 days using the app
July 11, 2020

ELLA is great, she helped me patiently, help me change the style for what i want, i recommend this app

hiboystore
China
4 days using the app
Edited April 17, 2019

Terrible Customer service. We have over 6 globle websites, I reached out to customer support to get a better understanding off their SEO. BORYA WAS EXTREMELY RUDE AND OBNOXIOUS. Very degrading and when I told him how rude he was and that I will make sure I write an email to the CEO of the company, all off their apps across my sites were blocked and I was unable to install or communicate with them via chat. Terrible experience. I will never recommend this app!! terrible

Habrok.Mexico
United States
4 months using the app
May 24, 2019

great customer service. thank you ripa :) and now i need to write 100 more characters to satisfy this comment field

Alfashop.me
Canada
4 days using the app
November 28, 2022

They keep charging me even though I uninstalled the app and I have no idea how to turn it off ! The process should be simpler as small business owner do not have time to deal with this.

Bloire
Canada
4 months using the app
April 10, 2019

Perfect customer support, Borya was amazing he helped me and provided me exactly what i requested, when i wanted to change something he immediately changed it.

And the app itself is also great, alot of functionality's and exactly what i looked for!

Thanks again! :)) 10 stars!

Menstorm l Exclusive Watches
Netherlands
4 days using the app
October 29, 2020

Works great and most of all super service! Thank you Ripa and the team. GTranslate is a big win for our business!

OS Meatshop
Belgium
4 days using the app
August 31, 2019

Very quick support I can go back and edit my website. Really appreciate it.Thank to Ripa , she is very helpful.

Kumaş Dünyam
Türkiye
4 days using the app