G | translate , 1,930 reviews

Overall rating
4.7
Counts per rating level
  • 88% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its seamless translation capabilities, user-friendly interface, and positive impact on SEO. The support team, especially Suzan and Arshak, are praised for their efficient service. Merchants appreciate the live chat support, accurate translations, and the ability to edit translations directly on the site. Despite occasional issues, the support team is generally quick to resolve them. This app is seen as a crucial tool for businesses aiming to reach a global audience.

January 3, 2020

App is super useful!
I had some problems but Ripa from help desk helped me.
THANK YOU ONE MORE TIME!

Krol Woodworking
Netherlands
1 day using the app
September 28, 2019

l'app non traduce i titoli del negozio ma per il resto e perfetta intuitiva e funziona molto bene ho dato 4 stelle semplicemenete perche non traduce anche i titoli del prodotto

Alrego
Italy
About 1 month using the app
Edited September 17, 2020

amazing app thank you so much . It is completely easy to use and work very good , it translate the store , i enjoy this service.

Delux Gadget
United Kingdom
1 day using the app
September 18, 2020

I dient have the best experience with the app itself but ELLE from support really helped me for hours to bring it to an acceptable state.
Thank you very much Elle and sorry for taking so much of your time :)

El Capitan Brand
Spain
About 2 months using the app
May 24, 2021

Some things could be done easier. For example, I cannot create the rule for a 2-character word, so I have to change it manually everywhere. The selector could have more design options. Still, it's a good app provided that it's based on a Google Translate engine. I had an issue with relocating the selector on top to the header row. Their support on behalf of Susanna, Elen, and Ella was very helpful in terms of correcting all my remarks to my satisfaction. I didn't give 5 stars as it feels like there are some things that could be improved. Still, the app is reliable enough and worth installing.

Underwater Kinetics
United States
About 1 month using the app
Edited December 18, 2019

I have just downloaded the app. The team seems to be top . Ella was very reactive and made a nice configuration for me :) . Everything was not yet translated automatically. Hope it will be not too much...

Sélection MyTailorsAndCo
France
About 1 month using the app
Edited December 28, 2020

really amazing app. I was apple to translate my spanish website to many languages almost instantly. And the technical service helped me to modify the position of the selector. 5 starts

Mercado Salado
Spain
1 day using the app
June 23, 2021

Ella with G | Translate did a great job with a couple of issues I had concerning the positioning of the widget in both our mobile view and desktop view. Fast response time, and highly recommended!

The Witches Sage LLC
United States
1 day using the app
Edited August 13, 2020

WARNING!!! NO EXPORT FUNCTION AVAILABLE IF YOU DON'T WANT TO CONTINUE USING THIS APP! They steal your translations and keep it! Use other APPs!

The answer of the APP developer (export possible) is obsolete. Support of GTranslate answered that there is NO export function. This APP is dangerous. Even support doesn't know important things. We recorded the conversation for proof.

Take care! Shopify customers are tricked by the payment possibilites. You have to pay MONTHLY the higher rate even there would be a possibilty to pay YEARLY through the Shopify system. Not fair! Other Apps offer better prices with yearly payment. Customer service is not like we are used to (if the company gives wrong information on their pricing page, they have to give better price, it was their mistake!).

Reply to reply of developer:

Please inform Shopify customers CORRECT on your PRICING page and inside your Q&A. I stated this to you already - but you didn't care about that - so you want to mislead Shopify customers again. How awful!

UPDATE: Server overload by GTranslate. Our sites were not reachable! Not very serious service. Hopefully better. Look for other Apps ... there are sure better ones.

ROCKI HandelsgesmbH.
Austria
About 1 month using the app
October 24, 2019

LILIT WAS VERY PATIENT AND PROFESSIONAL I AM VERY HAPPY WITH WHAT SHE DONE THANKS AGAIN FOR ALL YOUR HELP

licorne 2
France
1 day using the app