Reviews (1,976)

Overall rating
4.7
Counts per rating level
  • 88% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective translation capabilities, noting its ease of setup and seamless integration with Shopify. It supports multiple languages and offers robust, customizable features. The app is praised for its reliability and quick performance in translating content. Customer support is also highlighted as responsive and efficient in resolving issues, enhancing both user experience and functionality.

February 15, 2020

Ella has been really helpful, had a tiny issue about the DNS but she fixed it in less than a minute. This app is so essential for brands. Recommend it.

ÇHANELIA
United States
2 days using the app
Edited January 17, 2021

Hello, your application is ok, best. So i have a problem with my seo, your application make one balise Texte d'origine and it's not good for my seo. I don't find where for modify this. Help me please, thanks

SEO 5 EUROS
France
2 days using the app
GTranslate Inc replied January 18, 2021

Hi,

Our free version does not give you any SEO advantage and also it is not possible to modify the translations with it. For SEO and translation modification features you will need our paid version. You can turn it on directly from GTranslate app settings page.

https://docs.gtranslate.io/how-tos/how-to-edit-translations

If you have any questions, feel free to contact our live chat: https://gtranslate.io/#contact

Thanks!

August 12, 2019

This app is the best app you can find to translate your website!! The customer service is impressive, I have got an answer from Suzan in less than 2minutes. You can easily use it for free or use a cheap plan for $5. Thank you again Suzan for your quick and efficient help!

Ecoteeth
United States
2 days using the app
April 14, 2020

App ottima per il mio store..devo ringraziare Lilit dello staff che mi ha aiutato nella configurazione,persona cordiale e si è messa a disposizione per me con una gentilezza assurda.Devo ringraziare lei se ora uso questa app

Robotcleanerforhome
Italy
2 days using the app
September 3, 2019

I only started testing it. Can't say much about the tool yet but great support so far! Lilit already helped me twice with the setup. Thank you so much!

Gypsy Soul Jewellery
Spain
2 days using the app
September 15, 2020

Worst of the worst of apps. Would never recommend. Has been taking a week inserting translations that would normally take 3 hours. After correcting translations, the app automatically keeps on creating new mistakes & changing our proffesional translations. Very uncomfortable to edit anything. Working with this app means you will be discussing issues with their customer support 24/7. Never had such a bad experience before.

mightyfungi
Estonia
About 2 months using the app
October 23, 2023

J'ai eu des difficultés à paramétrer l'application. J'ai demande de l'aide et l'agent Grikor a été très réactif et efficace. Il m'a entièrement paramétrer l'application. Je le remercie pour sa réactivité et son efficacité. Reste plus à attendre que le site se traduise entièrement .

Munessa
Switzerland
About 2 months using the app
February 3, 2022

Customer service amazing before buying the app. Later when we changed the theme and need them the most to have a perfect website launch, we are waiting 6 days (and counting...) without a solution for our website. Simple task to transfer the customization from the old theme to the new one. Unbelievable.

GoldFi
United States
About 2 months using the app
Edited February 22, 2021

This app is good. In the free version I can choose all the languages I want, customize the widget and it works really well. Easy to set up. Just if you can add customized text translation (manual) in the free app that would be great. Arshak support is great.

STYLORD Boutique
Lebanon
About 2 months using the app
October 2, 2017

They don't want to help you, they bring you codes and tell you do it yourself.
all the idea in shopify is to minimize the use of codes.
and it makes you page slower

Bibset
Israel
About 2 months using the app