Reviews (1,963)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for breaking down language barriers, enhancing international customer engagement, and increasing conversions. Key features include seamless Shopify integration, fast and accurate translations, subdomains, and manual editing options. It's easy to use, supports many languages, and requires no technical expertise. Customer support is quick, often resolving issues within 24 hours, with special mentions of team members like Susanna and Milena for exceptional service. The app is valued for its reliable and professional-quality translations, making it a useful tool for businesses aiming to expand globally.
Refine
-
By rating
Great support from Seda fo setting my app on Shopify .. Bravo !! Very patient and proactive. Please send my regards.
Must say that they have incredible customer support. I made a small mistake by myself in the coding and started to panic, but Suzan from customer support responded immediately, and solved my problem in under 2 minutes. Thank you very much!
Just installed the app yesterday, however the layout was a bit weird and funky. I reached out to customer support and within a few minutes Susan fixed it for me. Now the icons will stay in one place (homepage) and on mobile they looked great too.
Check it out: https://www.twaaair.com/
Peace
noice its a gozu product :) i'm use the traslate for few days and is very noice, i recomend the use this app
Excellent!
Works as supposed to. Close to accurate translations.
Great product for price and very good free version.
I got a problem on this application with the free trial, The woman "Ella" help me well to resolve my problem. It's true. This team seem good. Try the paid plan for a better service.
I used this app and now my whole code is fucked up, after deinstallation of this app my wepage original text is a mess..... 1/10. Good bye
update: issue solved
Hi, sorry to hear that. We have a documentation you can follow to uninstall it properly: https://docs.gtranslate.io/how-tos/how-to-remove-gtranslate-app-from-shopify
If you are having issues, please feel free to contact our live chat and we will help you with any issues related to GTranslate.
Thanks!
I had problems at first, but it was only to contact the support that he helped me immediately, the application works perfectly, it was the best I found so far, and if you can not uninstall it, just call the support, I guarantee !
I had a problem getting the widget to stop hovering and instead be embedded on the header page, even with the instructions given, I couldn't get it right.l I reached out to Gtranslate support to help and they were quick and efficient! Thanks to Borya from Gtranslate I now have the widget placed where I wanted it - hassle free support. Thank you!
I'm new to the app but they have one of the best support I have experienced so far. Ripa was quick to answer my questions and helped me integrate the app better into my store. She took the time to help go into my code so that the app looked better in my theme. Overall, amazing customer service and the app seems to be doing exactly what it said it would so far.