Calificación general
4,5
Recuentos por nivel de calificación
  • El 79% de las calificaciones son de 5 estrellas
  • El 0% de las calificaciones son de 4 estrellas
  • El 0% de las calificaciones son de 3 estrellas
  • El 8% de las calificaciones son de 2 estrellas
  • El 13% de las calificaciones son de 1 estrellas
Fecha de modificación: 25 de abril de 2023

⚠️Shocking customer service by Donatas!⚠️

He uploaded an incorrect .csv file and made all of our shop inventory across multiple channels 0! This affected our sales as everything was showing as out of stock.

Luckily we had a recent copy of the inventory quantity so our staff stayed behind working hours to manually update the inventory for hundreds of products, as the integration sync can take up to a day to fully sync for bulk orders.

Had we not had the inventory report, it means you have to manually count all your stock again… and we have hundreds of thousands…

Donatas gave a vague apology trying to blame us, then started ignoring all of our messages.

Customer service was good in the past when Marius (the developer) actually cared for this business. I have been a long time customer for years… seriously disappointed!

With Bling
Reino Unido
Casi 4 años usando la aplicación
2 de enero de 2023

Shockingly bad. Random disconnects, orders not passed to Amazon for MCF, MCF inventory set to zero in eBay and Shopify, tracking not passed from Amazon MCF to eBay.
Basically performing none of the essential functions reliably and costing sales and impacting shipping time metrics in the process.

Terske
Estados Unidos
8 meses usando la aplicación
7 de junio de 2022

Amazing experience. We have 2 shopify stores and 2 amazon stores, so this app makes it extremely simple to fulfill all the orders from a single dashboard. The onboaring process was fairly easy, as they have extensive knowledge base with videos for every article. I have never used and order management tool before, but Gieddrius from customer support was extremely helpful and made experience even better. Overall, from multiple apps that we researched Multiorders seemed the best for the price. They did not disappoint.

pickuplab
Lituania
Alrededor de 2 horas usando la aplicación
8 de febrero de 2022

poor customer service, was sold on this solution based on specific needs and functionality, spend a day setting it all up and chat to customer service to find out, no, they don't offer the functionality i enquired about. waste of a day of my time!

The Kopi Luwak Coffee Company
Reino Unido
Alrededor de 2 horas usando la aplicación
Multiorders respondió 18 de febrero de 2022

Hello, we do apologize for the misunderstanding. There must have been a miscommunication between with the sales team. Our support team tried to inquire further to find out who you spoke to so we could investigate the issue, but we had no reply from you on the matter.