Multiorders Orders & Inventory

Amazing App and Amazing Support. We sell on multiple platforms and this is a HUGE time saver for filling orders and seeing our Data all in one place. Highly recommend. Integration with QB would be really great.

I sell on Shopify, eBay, Amazon and Bonanza. I had been using another multi-platform inventory and order management system that I had some issues with, and after using them for a year, decided to look at other options. Although they are the "new kid on the block", I liked what I saw in Multiorders and decided to give it a try.

I have been using it for 4 months, and couldn't be happier. It doesn't have all of the features of some of the stalwart systems, but what it does, it does very well. It is fast, easy to set up and configure, and quick to learn. It keeps my inventory in sync across the platforms so well that most of the time I don't even think about it - it just works.

Unlike the last system I used, you can actually enter and fill an order right in Multiorders. You don't have to enter it in one of the other ecommerce platforms. This is a great feature if you need to send a replacement or a sample to a customer, or if you have offline orders to fill.

One of the biggest selling points is their tech support. Their support staff is almost always available by chat, and their response time is usually a few minutes. The time or two I pointed out a bug or a missing feature, they were quick to either fix it, or to tell me when it would be scheduled.

As far as complaints, their reports are very basic and could use some enhancements (which will probably come in time). In many cases, I just export the data to Excel and massage it there to get what I need.

Multiorders is a solid, well-performing system and offers great value for the price. The design is well thought-out, yet simple, so it is straightforward to use. The sales and support team are quick to respond and are friendly people that are enjoyable to talk to. I feel like they really care about their customers. Highly recommended!

⚠️Shocking customer service by Donatas!⚠️

He uploaded an incorrect .csv file and made all of our shop inventory across multiple channels 0! This affected our sales as everything was showing as out of stock.

Luckily we had a recent copy of the inventory quantity so our staff stayed behind working hours to manually update the inventory for hundreds of products, as the integration sync can take up to a day to fully sync for bulk orders.

Had we not had the inventory report, it means you have to manually count all your stock again… and we have hundreds of thousands…

Donatas gave a vague apology trying to blame us, then started ignoring all of our messages.

Customer service was good in the past when Marius (the developer) actually cared for this business. I have been a long time customer for years… seriously disappointed!

Very good app. Support was very helpful getting me started. It's also fairly easy to list products to Etsy.

Really great multi channel management tool, let’s me easily sync information between shopify, amazon and etsy. Also speeds my order fulfillment process!

Shockingly bad. Random disconnects, orders not passed to Amazon for MCF, MCF inventory set to zero in eBay and Shopify, tracking not passed from Amazon MCF to eBay.
Basically performing none of the essential functions reliably and costing sales and impacting shipping time metrics in the process.

Amazing job guys. Keep it up!

Excellent App. Works well with Shopify, Etsy, BigCommerce stores and a service that I've been after for a few years now.

The app has been really good so far. Super quick replies from support too

I have recently been using this app for the past week in comparison with other apps that do the same as the support team has been able to get into contact with me within 24 hours. Donatas has been able to fix some of my syncing problems as I was fairly new to the Shopify and Etsy order cross-over. Once, the syncing problem was fixed, I received my first order with the new connection and it routed perfectly showing I got an order on Etsy with the Shopify notification. I would give 10 stars if I could cause Donatas has been very helpful to me and I have also been able to give feedback to help improve the app. Definitely recommend this app.