리뷰 (33)
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평점별
When i uninstall, the pixel not removed, still have some pixel on my store, terrible,
Do not recommend
Hi
Sorry once you uninstall our app Shopify prevent’s us from doing anything further to you store. If you have uninstalled our app will stop working but due to caching it can take up to 30 minutes.
To completely instantly you can follow the uninstall instructions:
To uninstall remove the line:
{% include "multipixel" %}
This is found in: "theme.liquid"
Go to /admin/themes section
Then Customize Live Theme -> Theme actions -> Edit code and search for the “theme.liquid”
Press "Save": button to apply changes
Alternatively you can contact our support and someone can assist.
Best
Duncan (Developer)
This program is still collecting my pixel data even though I have uninstalled it.
The pixel data of my website is abnormal. I have spent a long time troubleshooting this problem, and it has not been resolved until now.
We sincerely apologize for any confusion or inconvenience you've experienced. We deeply regret that you had a less than satisfactory experience, and we take your feedback seriously as it helps us improve our services.
From your review, it appears there may have been some misunderstanding. We believe you may have confused our application with another of a similar name from your email. According to our records, our app was installed on your store for just 17 minutes.
We recognize that this situation may have been frustrating and we truly regret any inconvenience caused. Our main goal is to provide excellent customer service and we are eager to resolve this situation to your satisfaction.
Please don't hesitate to reach out to us directly at support@storeaddons.com. Warm regards - The StoreAddons Team