MultiPixel ‑ Facebook Pixels

I'm truly sorry to hear about the inconvenience you've experienced with our app. I completely understand how frustrating it can be when things don't seem to work as expected.

First and foremost, I'd like to clarify that we promptly responded to your initial query. However, it seems our response might have inadvertently landed in your spam or junk folder. I apologize for the oversight and appreciate your understanding.

To assist you further, please note that all Shopify apps, including ours, can be uninstalled directly from your Shopify dashboard. Simply navigate to 'Settings', then click on "Apps and sales channels", and from there you should be able to uninstall the desired app.

If you require any additional assistance or have further questions, please don't hesitate to reach out. Kind regards - the StoreAddons Team

Thank you for your positive feedback. We're delighted you found our service easy, fast, and effective. Your kind words for Duncan will surely be relayed. We appreciate your business and look forward to serving you in the future. Best, The StoreAddons Team

We are deeply sorry to read about your one-star review and the frustration you experienced due to the unexpected charge on your account. We take customer feedback seriously, and we want to assure you that we are committed to providing the best service possible.

We would like to clarify that the charge you encountered was due to Shopify Payments, and it is not a practice that we, at would ever intentionally initiate. We understand that such issues can be upsetting, and we apologize for any inconvenience this may have caused you.

Please reach out to us at support@storeaddons.com so we can make this right - The StoreAddons Team

We sincerely apologize for any confusion or inconvenience you've experienced. We deeply regret that you had a less than satisfactory experience, and we take your feedback seriously as it helps us improve our services.

From your review, it appears there may have been some misunderstanding. We believe you may have confused our application with another of a similar name from your email. According to our records, our app was installed on your store for just 17 minutes.

We recognize that this situation may have been frustrating and we truly regret any inconvenience caused. Our main goal is to provide excellent customer service and we are eager to resolve this situation to your satisfaction.

Please don't hesitate to reach out to us directly at support@storeaddons.com. Warm regards - The StoreAddons Team