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Great service assistance, always fast and resolutive
Got some issues with storing some custom data into Multifeed. I contacted support and in no time everything works like a charm.
Allows custom labels that Google doesn't have in their default. Takes some time to understand it works.
Ho installato l'app e sta veramente aiutando al caso di fare campagne su feed particolari. Il supporto molto competente.
We had some issues with the app but the support was great and we were able to get to the bottom of it. It wasn't the app fault but related to our shipping processes.
Thank you for your feedback.
The app does pull shipping for both of the countries, US and Canada, from your store. But the resulted settings in GMC are not the same for the 2 countries.
The reason is that although your 2 feeds are set up the same way, but in your store, the shipping settings for the 2 countries, USA and Canada, are different. That is why when you imported the shipping settings in to GMC, the results are not the same as they reflect the setup in your store.
For a closer look at your store settings, I have sent you an access request. Please grant it so I can fix it.
Kind regards,
David
Really good app with a great support. Thank you to Helen who helped me a lot. Unfortunately the first paid plan is limited to 2 feeds only, a third one will be really appreciate :)
The only app on Shopify that can do what we need.
We tried 4 other apps before sticking with Woolytech. Setup was a little more difficult that expected, but the support staff bent over backwards to help us. There is a time zone delay, as they are Vietnam based, but they always respond within 24 hours. Ongoing support and Google troubleshooting has been invaluable. The app has all the features you might need, including: feed rules, feed formats, downloadability, auto-generated feed scheduling & API.
Truly a wonderful opportunity to expand the market internationally. I highly recommend this app!
Nem app at bruge med mange muligheder, god support og nemme at komme i kontakt med, og hjælper med detsamme.
The app is powerful, but you need time to get used to it.