Multiship

I downloaded this app so I would not have to input multiple addresses for shipping. The app would not allow me to create shipping labels for my orders... instead I got the message "shipping not required." The "support" desk responded with "well sometimes this happens - you should use GiftShip." WHAT??! A more expensive app - NOT guaranteed to work. How is this an appropriate or helpful response?? ...

NEVER AGAIN PIX APLICATIONS INC!!!!!!!!!!!!!THIS APP SHOULD BE BANNED!!!!!!

Took us 2 weeks to install, but then I like people so I gave a chance.

1st Install, does not work - 2nd chance
2nd Install, does not work - 3rd chance
3rd install, this time by themselves -Gave collaborator access. Does not work!
4th Testing - Does not work and asked me to clear my cache - Does not work!
5th Testing - Ask ...