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I don't usually gush over software, but this was the app I needed and the customer service was phenomenal! For days I've looked for an app that did what I needed: to create quantity multiples of an item (by the dozen), but track my inventory by individual items. I tried another app - it didn't work - and was almost about to give up when I installed MV.
I went through two videos to figure out exactly what I needed to do, and it worked as advertised, but some aesthetics needed a couple of tweaks.
I couldn't figure out how to do them, so I got onto their Chat, uploaded a couple of screenshots/snips of what I wanted removed or changed, and within minutes it was done!
I felt a little odd having to go on two times - I am a techy and usually can figure these things out on my own - but both the agents I chatted with (Zaina was the 2nd) were awesome. (The first was a simple error on my part: all of my Tags are capitalized, but I had put them in as lowercase in MV - my bad). Even though I need to pay for their higher plan for everything I wanted, it costs less than the higher-level website theme.
Very satisfied with this app! Thanks!
We're thrilled to hear that MultiVariants has been the app you needed and that you've had a phenomenal experience with our customer service! It's fantastic that you were able to find a solution to your specific needs after trying various options.
We understand that sometimes minor tweaks are necessary to perfect the aesthetics, and we're glad our support team was able to assist you promptly. Don't hesitate to reach out whenever you need assistance - we're here to help!
Your satisfaction is our priority, and we're delighted that MultiVariants has met your expectations. If you have any more questions or need further assistance in the future, please don't hesitate to contact us. Thank you for choosing our app!
Perfect app to add multiple variants at the same time. Quickens the process and cuts down on abandoned carts. Customer service are fast and amazing too
Thank you for your review. Glad to know MultiVariants helps your business by allowing add multiple variants to the cart at the same time and it cuts down the abandoned carts. It's our pleasure to provide you support in a faster time. Best wishes for your business.
The good app. Resolve my problem. Thank you! THe support is excellent too. I was searching for this app some this for long time... Finally i find!
The app is exactly what I needed. It help me to display multi-variants in my website. The technical team is quick and friendly.
Thank you for your review of the MultiVariants - Bulk Order app! We're thrilled to hear that our app is exactly what you need and that it has helped you to display multiple variants on your website for simplifying the order process.
We're glad that our technical team provided quick and friendly assistance. Providing excellent customer service is important to us, and we're delighted that our team was able to meet your expectations.
If you have any further questions or need ongoing support, please don't hesitate to reach out. We're here to help you make the most out of our app. Thank you for choosing our app and for your positive feedback!
The support in this app is AMAZING. Top notch. Sarah was able to help me with multiple requests to the point where I started to feel bad because I wanted everything perfect.
Thanks for your wonderful feedback.
Glad to hear that our support team made everything perfect for you. We always try to provide what you need as quickly as possible. Do not hesitate to reach our 24/7 support team for any other assistance.
Thank you again and may your business grow faster.
Answered my questions right away, was a massive help. I had an issue with the tags not working with specific products, they fixed it. They also adjusted one of my theme settings to better suit my needs. 15/10 customer service.
Thank you for your amazing feedback! We're thrilled to hear that our customer service team was able to assist you promptly and provide help in resolving the issues you encountered.
It's great to know that our team was able to help you with applying the app to specific products by using product tags and adjusted your theme settings to better suit your needs. We always aim to go the extra mile to ensure our users have a seamless experience.
Thank you for rating our customer service 15/10! Your satisfaction is our priority, and we're here to assist you whenever you need support. If you have any further questions or need assistance, please don't hesitate to reach out. Thank you for choosing our app and for your positive review!
Fantastic App that does everything is says it can with great support for any issue, 110% recommended!
Thank you for recommending MultiVariants - bulk order app.
Thanks again for praising our support team. The support team is always active to help you in setting up your products with MultiVariants and match your theme with the app. And your words inspired us to work hard more enthusiastically.
May your business grow faster.
I had an issue trying to add the app to my existing products and was helped in full detail. Their customer support is amazing
Thank you for your kind words regarding MultiVariants - Bulk Order App. We're sorry to hear that you encountered an issue while trying to add the app to your existing products, but we're thrilled to hear that our customer support was able to assist you in full detail.
We always try to provide top-notch support to our clients, and we're glad that our team was able to help you resolve the issue and provide you with the necessary guidance.
If you have any further questions or queries, please don't hesitate to reach out. We're here to ensure a smooth and successful experience for you. Thank you for your positive feedback, and we appreciate your support!
A really fantastic app and first class support. This app has so many features that we were able to cancel 3 other apps.
Thank you for your fantastic review! We're thrilled to hear that you find our app to be fantastic and that it has a wide range of features that meet your needs.
We're also delighted to know that our support has been first-class and has provided you with the assistance you needed.
It's great to hear that our app has been so useful that you were able to cancel three other apps. We're glad to be able to provide you with a comprehensive solution in one place.
Thank you for choosing our app and for your positive feedback. If you have any further questions or need assistance, please don't hesitate to reach out. We're here to help!
The app functions as it is advertised. Does not look the nicest (as someone who does not know how to create custom CSS) but it gets the job done. I had some issues and support was extremely helpful and had it fixed in a matter of minutes. Amazing customer support like this deserves recognition!
Thank you for taking the time to provide your valuable feedback about MultiVariants - Bulk order and our support team. We are delighted to know you found the app worked as it promised.
Thanks for expressing your concern about the design, we have a team dedicated to helping you to customize the UI of the app in the way you want. Glad to know that our team helped you with custom CSS. In addition, we are actively working to make the design setting easier so that you can do it yourself visually.
Thank you for choosing MultiVariants, and please don't hesitate to reach out if you have any further questions or concerns. We are always dedicated to providing the best possible customer service, 24/7.