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Really good support. Replies immediately on the chat and really thorough and professional help. can be highly recommended.
Elements Design
Denmark
This app works great allowing customers to purchase multiple sizes at once.
Thank you for your feedback! We're pleased to hear that the MultiVariants - Bulk Order app is working great for your needs, allowing customers to purchase multiple sizes at once.
If you have any more comments or questions in the future, please feel free to reach out. We're here to assist you with any further inquiries you may have. Thank you for choosing our app!
This app is a fantastic solution for B2B bulk ordering, the way it displays a matrix of variants with an easy one-button add all to cart. The support is fast and solves any issues you have. Highly recommend
I don't usually gush over software, but this was the app I needed and the customer service was phenomenal! For days I've looked for an app that did what I needed: to create quantity multiples of an item (by the dozen), but track my inventory by individual items. I tried another app - it didn't work - and was almost about to give up when I installed MV.
I went through two videos to figure out exactly what I needed to do, and it worked as advertised, but some aesthetics needed a couple of tweaks.
I couldn't figure out how to do them, so I got onto their Chat, uploaded a couple of screenshots/snips of what I wanted removed or changed, and within minutes it was done!
I felt a little odd having to go on two times - I am a techy and usually can figure these things out on my own - but both the agents I chatted with (Zaina was the 2nd) were awesome. (The first was a simple error on my part: all of my Tags are capitalized, but I had put them in as lowercase in MV - my bad). Even though I need to pay for their higher plan for everything I wanted, it costs less than the higher-level website theme.
Very satisfied with this app! Thanks!
We're thrilled to hear that MultiVariants has been the app you needed and that you've had a phenomenal experience with our customer service! It's fantastic that you were able to find a solution to your specific needs after trying various options.
We understand that sometimes minor tweaks are necessary to perfect the aesthetics, and we're glad our support team was able to assist you promptly. Don't hesitate to reach out whenever you need assistance - we're here to help!
Your satisfaction is our priority, and we're delighted that MultiVariants has met your expectations. If you have any more questions or need further assistance in the future, please don't hesitate to contact us. Thank you for choosing our app!
AWESOME support. Didn't really know what to do once I installed the service - Hector was amazing and completely setup what I needed help with and answered several questions. I'm really happy with the service I received and would encourage you to consider using this software! Solved the problems we were faced with creating custom candy mixes for our customers!
Really nice app and good for our niche
They are amazing! There was an issue with the add to cart button on my website, but they resolved it very quickly. Even when the error wasn't fixed right away, they didn't give up and kept trying until the problem was solved. That's why I will continue to use this app. Thank you
Very great customer service. a pleasure to work with.
I needed some help removing text that a project coordinator had initially set up and I was not sure how to use the app. They were quick to hop on chat and get it taken care of.
We're glad to hear that our team was able to assist you promptly when you needed help with removing text that was initially set up by a project coordinator. Providing quick and effective support is important to us.
If you have any more questions, need further assistance, or if there's anything else you'd like help with, please feel free to reach out. We're here to ensure your experience with MultiVariants is as smooth as possible. Thank you for choosing our app!
Exactly what I needed! I have been looking for a way to give my customers a custom experience by being able to choose pages for a custom coloring book. Even though I'm not in the least tech savy, I was able to navigate the app with the companies Youtube instructional videos and very patient and helpful chat on their website. If you're looking for a way to track inventory, give more options to your products, and give your customer an easier checkout experience, I would highly suggest using this app!
We're thrilled to hear that MultiVariants is exactly what you need for your custom coloring book project! It's fantastic that you can navigate the app and achieve your goals, even if you don't consider yourself tech-savvy. We're glad our instructional videos and patient chat support were helpful in making the process smoother for you.
If you ever have more ideas, questions, or if there's anything else we can assist you with, please don't hesitate to reach out. Thank you for your recommendation, and we're delighted to be a part of enhancing your customer's experience!