Calificación general
5
Recuentos por nivel de calificación
  • El 96% de las calificaciones son de 5 estrellas
  • El 3% de las calificaciones son de 4 estrellas
  • El 0% de las calificaciones son de 3 estrellas
  • El 0% de las calificaciones son de 2 estrellas
  • El 0% de las calificaciones son de 1 estrellas
6 de octubre de 2023

So helpful and accurate! Great listening!! Thank you!

Quilting Bee Fabric Shop
Estados Unidos
Alrededor de 1 mes usando la aplicación
EFOLI, LLC respondió 8 de octubre de 2023

We're delighted that you found our support helpful, accurate, and attentive to your needs.

If you have more questions or require further assistance, please don't hesitate to reach out. We're here to help. Thank you for choosing the MultiVariants - Bulk Order app for your business, and we appreciate your positive feedback!

Fecha de modificación: 23 de octubre de 2023

The application fits my needs 100% now after having a great conference call with ISLAM their support agent. we scheduled via Calendly and he came on time. it was so productive and he fixes now all my problems. but I want to give 5 stars to the support agents during the past 5 hours that helped me to find a close solution to my needs they are still online and active not like others they just disconnect. I really appreciate the great time and support they did and they really deserve 5 stars for that.

kadoonpro
Arabia Saudí
13 días usando la aplicación
EFOLI, LLC respondió 25 de octubre de 2023

Thank you for sharing your experience with the MultiVariants - Bulk Order app and our support team, specifically your productive conference call with ISLAM.

We're delighted to hear that, after the call, the application now fits your needs 100% and that ISLAM was able to fix your problems effectively. We appreciate your recognition of the support teams who have actively assisted you for the past 5 hours and remained online and active.

Your 5-star rating for our support team is greatly appreciated. If you have any more comments or questions in the future, please feel free to reach out. We're here to assist you with any further inquiries you may have. Thank you for choosing MultiVariants and for your positive feedback!

17 de agosto de 2023

Very helpful and quick assistance! The representative was patient and kind even though I was asking confusing questions. Appreciate your help!

Cold Pressed
Noruega
10 meses usando la aplicación
EFOLI, LLC respondió 19 de agosto de 2023

Thank you for your feedback! We're thrilled to hear that our support team provided you with helpful and quick assistance.

Patience and kindness are essential qualities in good customer service, and we're glad that our representative exhibited those qualities while addressing your questions, even if they were a bit confusing.

If you have any more questions or need further assistance in the future, please don't hesitate to reach out. We're here to help you, and we appreciate your business. Thank you for choosing our app and for your kind words!

15 de octubre de 2021

I signed up on the 3 day trial period and I was a little skeptical at first. I run one of the biggest ecommerce businesses in Canada. With a product catalog excessing over 3000 products this program will be a big help in helping clean up some variant and MOQ requirements that other services charge a arm and a leg for. While on live chat with Marvic, he was able to help setup my first set of rules and make the options look clean on the website. While i am super busy they/he went above and beyond to answer all my questions and show me reference photos so that I can try and do these later on my own time. If I can't do it on my own time, I am confident that Marvic or other team members can resolve any issues I have. I do not leave very many reviews however these guys definitely earned this 5* review and they earned my business. My only complaint is that I don't require that much of the service so I feel the cost should be reduced a tiny bit but besides that I have 0 complaints with this app and service.

HighCraftSupplyCompany
Canadá
Más de 1 año usando la aplicación
Fecha de modificación: 17 de agosto de 2023

First I was looking for a bundle app, but no app was really helpful. So now I am using this app, bundle all together as variants and it works even better that way for our requirements.
Support is also very quick and helpful and always helping within a day!

Vegablum KG
Alemania
Más de 1 año usando la aplicación
7 de abril de 2021

I used this app to help me create variants with their own prices. I needed some additional code to enable different quantities per variant, but the app is pretty comprehensive. The technical support is very good, I have been able to learn a lot of things from their screenshots; and they've been able to help with a few things I cannot do as well. My only criticism is the app is quite complicated to use and could really do with simplifying; so you need to either learn by trial and error or technical support for some of the advanced stuff. However; after installing and de-installing around 8 different apps; this is pretty much the only one I have found for a proper ecommerce site that requires customization/variants/add-ons. I'm also very grateful for the technical support I've received to ease the transition.

Wear & Tear LTD
Reino Unido
Más de 1 año usando la aplicación
26 de septiembre de 2023

Great support, incredibly fast and efficient. They solved all my issues.

Aylon Outdoor
Argentina
2 meses usando la aplicación
EFOLI, LLC respondió 1 de octubre de 2023

Thank you for your feedback! We're thrilled to hear that you had a great experience with our support team and that they were incredibly fast and efficient in resolving all your issues.

If you have any more questions or need further assistance in the future, please don't hesitate to reach out. We're here to assist you with any further inquiries you may have. Thank you for choosing MultiVariants!

19 de febrero de 2023

Good service, fast responses. The product can be customized to help fit our needs. Would recommend the product.

Flight Factory Discs
Estados Unidos
Más de 1 año usando la aplicación
Fecha de modificación: 19 de mayo de 2023

MulitVariants - Bulk Order has been an amazing app for us. It's easy to use and set up. We've got several different types of product variants and we were able to use the app for all combinations. Plus, the support team at MultiVariants is phenomenal. Anythime we have reached out, they have been able to help us; they've helped us on multiple occasions. Great product, great team!!

EventWristbands.com
Estados Unidos
Más de 1 año usando la aplicación
17 de agosto de 2022

Very prompt customer service A must have app in every ecommerce store. Must try this app !! The customer support is excellent.

Anshul Impex
Estados Unidos
Más de 1 año usando la aplicación
EFOLI, LLC respondió 17 de agosto de 2022

Thank you for your kind words and valuable feedback about the MultiVariants bulk order app. It’s our pleasure to provide the best possible customer service. Thanks for recommending MultiVariants to other eCommerce stores. We are looking forward to becoming a companion of your successful business. Have a wonderful day!